Sommelier (m/f) - MSC Cruises - German speaking

Discover a world of opportunities …
… become one of our masters of the sea!

MSC Cruises, part of the Mediterranean Shipping Company, is the market leader in Europe, including the Mediterranean, South America and South Africa, and sails year-round in the Mediterranean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, the Caribbean and French Antilles, South America, southern Africa, and Abu Dhabi, Dubai and Oman.

MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide. So far, more than €3m has been collected in voluntary guest donations.

MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. Its fleet comprises 13 modern ships: MSC Preziosa; MSC Divina; MSC Splendida; MSC Fantasia; MSC Magnifica; MSC Poesia; MSC Orchestra; MSC Musica; MSC Sinfonia; MSC Armonia; MSC Opera, MSC Lirica and MSC Meravilgia.

Building our future together

• Over 15 million guests have discovered a world of luxurious emotions aboard our ships
• With the introduction of MSC Seaside in 2017 our fleet expansion is well underway and with a further 9 ships on order, including the revolutionary World Class project of four 200.000 GRT LNG-powered ships, we are actively looking to employ over 50.000 new crew over the coming years
• We pride ourselves on our diversity: our staff comes from more than 75 different countries and guests from over 187!

Become part of our exciting MSC Cruises family in one of our on-board departments and apply today as:

Sommelier (m/f) - German speaking

JOB PURPOSE

In line with corporate offices guidelines and under the supervision of the Maître D’Hôtel, the Sommelier oversees the
inventory of all wine lists and trains of all dining service and bar colleagues in order to meet revenue targets assigned.

KEY RESPONSIBILITIES

• Provides outstanding wine service in all restaurants, assists in the creation of wine menus;
• Pair wines with food: recommends wines that will complement the different styles of cuisine and different methods of food preparation;
• Increases wine sales by demonstrating personal attention, applying appropriate selling techniques and focusing on customer needs;
• Reports any complaints about wine service to the Maître D’Hôtel, ensuring fast and courteous response to guests;
• Provides wine knowledge training to dining service and bar colleagues on a regular basis;
• Oversees the inventory of wine and produces reports.

JOB REQUIREMENTS

• Fluent English with a good knowledge of spoken German. Any additional European language is considered an advantage (Italian, Portuguese, Spanish and French);
• High School certificate;
• Sommelier certificate;
• At least 1 year experience as Sommelier in 4/5 star restaurant, hotel or resort;
• Excellent knowledge of fine wines and premium beverages;
• Excellent communication and interpersonal skills;
• Passion for hospitality and customer service driven;
• Computer literacy;
• Cruise industry experience is an advantage;
• STCW certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
• A recognised medical certification is required before starting to work on board.