River Cruise Job - Purser / 1st Receptionist
- Reference:
- Europe citizens only
- Category:
- Administration Jobs
- Positions:
- 1st Purser, Receptionist / Concierge
- Salary:
- €1,400.00 - €1,800.00 plus shared tips onboard approx. €600
- Updated:
- March 8, 2018
On behalf of our respectable Client (5* European River Cruise Line), we are looking for highly motivated Purser/1st Receptionist.
YOUR RESPONSIBILITIES
- Supervision of Reception area including Shop
- Operation of phone switchboard, cashless system and safety system
- Handling of all incoming and outgoing mail
- Preparation and ensuring of smooth check-in and check-out
- Center of Information for all passengers; transaction of Shop sales
- Execution of all administrative duties according to company standards (daily /per cruise /monthly)
- Providing general administrative support to the Hotel Manager
- Complaint management
- Handling and preparation of customs regulations
- Correct handling of all equipment and products
- Ensuring of cleanliness and neatness at Reception
- Execution of cost control for Reception and Shop within the budget
- Conduction of stock takes; inventory according to company procedures
- Preparation of opening and closing ships at start and end of season
- Assistance in other departments upon instruction from supervisors (if required)
- Performance according to company standards and HACCP rules
- Participation in loadings
- Correct storage of stock; establishing of par levels
- Active participation in onboard training programs
YOUR PROFILE
- Graduated education in hotel / tourism industry
- 2 years professional experience in same or similar position
- International experience / on a ship
- Fluent in written and spoken English and/or German depending on the ship
- Good computer knowledge (Office, Resco and Opera hotel software), administrative experience
- Excellent organisational and communication skills
- Ability to work independently, service-oriented and guest focused
- Flexibility and stress resistance, team player, commitment, positive personality, neat appearance
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