Cruise Logistics Manager

Reporting directly to the Head of Hotel Operations the Cruise Logistics Manager ensures the fleet of cruise ships are kept fully provisioned with all relevant Marella Cruises items within policy guidelines and to business standards. The Cruise Logistics Manager will be accountable for all costs in relation to freight and logistics and will support the wider Cruise Operations team to manage all relevant costs in the most effective manner.

As a key member of the Cruise Operations team, the Cruise Logistics Manager has significant voice and email contact with both internal and external suppliers; the Logistics Manager will be expected to build good working relationships with all key stakeholders to deliver a best in class service.

What you will be doing

• Freight Management including:
  • Provision and transportation of supplies and support materials such as stationary, entertainment prizes, props, costumes, childcare support materials to the fleet
  • Management of ‘Seasonal Freight Windows’ to be sure items are delivered both on time and to the optimum location in the most cost effective manner
  • Owner of the relationship with the chosen Freight Management supplier
  • Manage costs and budgets for freight and delivery
  • Ad hoc logistical support e.g. supporting the wider Cruise Team with deliveries to the fleet
• Working with the relevant departments to manage Marella logistics and the related costs for key projects within Cruise g. ship launches
• Working with the Marketing, Destination Services and the Onboard teams to monitor and manage ship board inventories for print and other Marella branded items and raising orders in line with this
• Financial reconciliation and management of Cruise Operations and Logistics costs including:
  • Raising POs
  • Reviewing and coding invoices
  • Supplier recharges
  • Investigating non payments
  • Cost tracking and inventories
• Working with the wider Cruise Operations and Finance team on development and improvement of financial processes and procedures in line with Marella onboard Finance Procedures and requirements under Risk and Compliance
• Line management of Cruise Logistics Exec to support the delivery of the Cruise Logistics function

What we are looking for

• Experience of dealing with high volume invoice processing and analytics
• SAP SRM/Process Director system knowledge preferred
• Excellent communication skills, both written and oral 
• Good problem solving, organisational skills and attention to detail 
• Experience of working in a customer-facing type role
• Strong organisation and planning skills with ability to prioritise and multi-task in a pressurised environment. 
• Good knowledge of IT systems and processes (i.e. reservations/financial)

Working within TUI group

TUI UK and Ireland is the UK’s largest tour operator with key brands including TUI, First Choice, Marella Cruises and Crystal Ski Holidays. Sub brands include Sensatori, Sensimar, and Family Life, as well as First Choice Holiday Villages and SplashWorld Resorts. Our airline is the UK’s third largest with 62 aircraft operating to over 88 destinations in 30 countries. We have a team of more than 10,000 employees serving over 5.5 million customers each year.

It’s our people that make us number one

TUI Group is the leading tourism business with over 67,000 employees across the world.  The Group includes our unique hotel portfolio, our cruise ships, our own aircraft, tour operators, travel agencies, and much more.  At TUI, we have embarked on a journey of development towards a more digital, connected and integrated future.  But we haven’t arrived there yet. Join us now and shape the future of travel.

You can look forward to a competitive salary, pension scheme and further benefits such as generous holiday discounts, great rates with foreign exchange and discounts with retailers.

How to apply

Apply online, we just need a few details from you and your CV.