Casino Cashier

POSITION SUMMARY

Receives and exchanges cash and coins, chips, and checks, credit and/or other monetary notes for guests enjoying the Casino, by performing the following duties and responsibilities.

QUALIFICATIONS

Minimum hiring, language and physical requirements to perform the job.

Hiring Requirements:

Two years cash handling experience in a customer contact position within the casino, hotel, banking or related industry.
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate effectively and tactfully with guests, department heads and shipboard crewmembers to resolve problems and negotiate resolutions.
Ability to count chips and paper currency quickly and accurately.
Ability to operate coin counters, chip mechanism, 10 key adding machine and related equipment.
Ability to perform basic math functions with regard to counting chips, cash, coins, and preparing reconciliation reports.
Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and or related programs.
Completion of high school or GED required; university degree preferred.
Recognize and possess the ability to count coins and paper currency in U.S. Dollars quickly and accurately.

Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French or German preferred.

Physical Requirements: 

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds