Aim of the position:
Assures revenue targets achievements and Guest satisfaction on tours programs proposing and selling tour packages and assisting Guest during local excursions.
The Tour Expert is an excursions specialist. He/she has a passion for discovering destinations, their history, art and culture.
He/she has a remarkable propensity to sales and service to the guest, especially during visits in ports of call.
Good knowledge of at least two foreign languages is required. Experience in the field of sales and / or tourist escorting is an added value.
- Degree in tourism or languages is highly appreciated
- Experience in Sales or Tour Operator is a plus
- Fluent in Italian and English
- At least Intermediate German knowledge
- Other Languages knowledge (among Spanish, French, Portuguese, Russian) is a plus
Good knowledge of the English language is required.
Costa is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
From the beginning, we operate with passion to make our guests find the most wonderful places to over 250 destinations worldwide in Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, plus Round-the-World cruises, offering them the opportunity to discover countries and to meet different cultures, with respect for their identities.
We enjoy an international environment rich in cultural diversity that is positive, friendly, and welcoming. We are team-oriented and know that diversity of thought and ideas are key to growing personally and professionally.
We are a respected and valued diverse global community of more than 19,000 people representing 70 different countries and cultures. We are young, explorers and pioneers with a passion for making human connections with each other and across the world.
Your career is an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?