Spanish International Host/ess
- Reference:
- 857
- Category:
- Engine / Technical Jobs
- Position:
- International Host/ess
- Published:
- June 5, 2019
Aim of the Position
- As International Host / Hostess, you will provide personalized customer service, language assistance and translations to our Guests, enhancing understanding and enjoyment of their exciting Costa experience
Main Responsibilities
- Acting as point of reference for Guests thru public relations by removing language barriers
- Taking care of the daily cruise program to assure the correct translation of written material in the relevant language such as menus and flyers, organizes informative speeches
- Supporting the various revenue services through a constant communication and promotion to maximize revenue and Guest satisfaction
- Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere
Job Requirements
- Secondary school (Tourism or Humanities)
- At least 6 months experience in tourism (i.e. reception, tour guiding)
- Enthusiastic and good communicator
- At ease with public speaking
- Familiar with sales techniques
- Problem solving oriented
- Computer literacy
- Spanish mother tongue
- English knowledge C1
- Other language knowledge B1
- Italian knowledge is an advantage
- Shipboard experience is a plus
#costa_hostess
Language Requirements
Good knowledge of the English language is required.
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