Broadcast Technician (Entertainment)

Basic Job Description

The Video Technician must be able to acquire, compress, digitize, duplicate, edit and store audio and video data for onboard production. Target and acquire satellite reception for the purpose of broadcast television. He/she must also be able to ingest and schedule digital media for playback on internal broadcast television system. Set up and/or operate audio/video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, and related electronic equipment for special events including presentations and meetings. Perform basic troubleshooting and routine maintenance of the audio/video equipment as well as in‐cabin television troubleshooting.

Job Requirements

The Video Technician is expected to act professionally and must be able to comply with all shipboard rules and regulations (including but not limited to Safety Trainings/Drills/Rules, Carnival Look, Uniform & Dress Code, Alcohol Policy, Hygiene Standards, etc). To be considered for employment, you must meet the following requirements:

• Associate Degree in Video Production or equivalent work experience
• Excellent shooting and editing skills, knowledge of editing systems/programs
• Experience with Broadcast head‐end distribution, TVRO Satellite Antennas, Interactive TV Systems, Digital Media and Digital Signage preferred
• Good knowledge in PC hardware & software maintenance and repair
• Friendly, professional, self‐motivated individual with a willingness to learn
• Comfortable working at heights up to 35ft (10.5m), be able to safely climb an A‐frame ladder and properly operate a Genie lift
• Excellent English verbal skills, able to understand and speak fluently in tough environments (over communication headsets, in noisy areas, different accents, etc)
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Good overall health and physical condition (to be determined by physician) Ability to lift/move up to 50 pounds
• Required to work up to 10hrs per 24hr period, 7 days a week.
• Required to work on a per contract basis, 6 – 8 months each with up to 2 months of non‐paid leave in between contracts.
• Able to provide forward facing guest interaction which include sales, videography, side duties and certain job related troubleshooting, with the intent to exceed guests expectations.

Job Responsibilities

The Video Technician’s job responsibilities include, but are not limited to, the following activities:

• Weekly Video Production – Capture and Edit pre‐determined events on a daily basis.
•  Support for Broadcast operations
  
  • Server ingest of on‐air TV content o Scheduling playback of on‐air TV content
  • Satellite TV reception 
  • Interactive TV hardware and software support
    • Loading voyages, refreshing content, etc…
    • Vendor liaison for system troubleshooting
• Support for live video productions
  • Could include live switching, camera operator and/or PTZ camera operator.
  • Examples include: Main Theatre Shows, Morning Shows, outside deck activities, naming ceremonies, concerts or special events.
• Promotions of the product that adhere to the standards and policies of shipboard advertising
• Audiovisual services for special events:
  • Could include group functions, ship charters, concerts, private parties, etc.
• May be required to film guest shore excursions off the ship in the ports of call.
• Support for local entertainment venues (branded and non‐branded):
  • Two inspections daily (morning & evening) for all venues to insure equipment functionality and awareness.
  • Provide support for malfunctioning hardware.
  • Make sure Digital Signage content is updated to reflect daily activities  
    • Perform regular maintenance schedule
  • Set up or set up and operate audio and video equipment including video screens, projectors, connecting wires and cables, and related electronic equipment.
  • If an event is video related or includes video, then a video technician should be available to the venue while the event is taking place.  
• Support for Digital Signage Content
  • Hardware inspections/cleaning on weekly basis
  • Update content to support day to day operations in various locations of the ship
  • Update content on daily basis to support branded venues
• Perform maintenance and routine cleaning of audio and video equipment including:
  • Interactive TV, Satellite TV, Digital Signage, Large in‐venue LED Screens.
• Fill out the Technical Reports detailing any new or outstanding problem pertaining to the ship’s satellite antennas, video, broadcast, interactive or digital signage systems, and submit them to the Shipboard and Shoreside Supervisors weekly
• Provide in‐cabin television troubleshooting both for guests and crew.
• Attend any safety, hospitality or job‐related training as required and scheduled by the ship’s command or immediate supervisors.
• All and any work‐related duty or task as indicated on the weekly work schedule or requested by the Entertainment Technical Manager via email, phone or verbally.