Associate Hotel Director (Resident Manager)

At Royal Caribbean International, we believe that great vacations begin with great employees!  As a leader in the cruise line industry, RCI is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team.  With our innovative, award-winning fleet of ships visiting five continents, each offering adventurous ways to explore the globe, this is a great opportunity to let your career set sail. We are currently searching for Associate Hotel Directors to join our team!  This position is a four month onboard contract consisting of two months as Food and Beverage manager, and two months as acting Hotel Director. Successful candidates will be considered for regular Hotel Director assignments based on their successful performance. This position also includes four months paid vacation per year. 

Potential candidates must have a minimum of five years proven senior management experience in a four or five star hotel, resort or cruise line.  

Responsibilities include (but are not limited to):   

• Maintains highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities, as well as addressing guests' complaints and resolving issues effectively
• Works closely with various departments and management including Hotel department and Technical team for maintenance issues and  overall ship appearance and operation
• Manages day to day financial transactions and ensures accuracy prior to reviews by hotel director
• Responsible for attending meetings in accordance with Hotel department needs, including Workplace Safety to represent hotel in all safety issues, investigations and concerns
• Oversees the tendering operations in all tender ports of call, as well as regular walks on the ship to ensure highest quality and service standards are being met

Minimum Requirements:   

• Bachelor's degree in Hospitality Management, Business Administration or related field from an accredited college or university, or the international equivalent preferred
• Five or more years successful and progressive leadership experience in a four or five star hotel or resort, with exemplary operational experience in Food and Beverage. Additional Front Office, and Housekeeping experience preferred
• Exceptional communication skills that deliver results in issues with government authorities, crew and guests
• Ability to manage international staff in a positive and productive manner
• Ability to read, write and speak English clearly and distinctly
• Must be able to accommodate a 4 months on / 2 months off contract schedule
• Strong communication skills in additional languages are desired
• All shipboard employees must meet all physical requirements, including the ability to perform the essential functions of the job with or without reasonable accommodation, including the participation in life-saving procedures and drills.
• All international applicants must have the ability to obtain a C1/D visa