Youth Activities Manager

JOB OVERVIEW:

Directly responsible for the implementation and handling of the day-to-day operation for 2-3 youth spaces catering to children between 12 weeks of age to 17 years of age, onboard and/or on Castaway Cay.  Responsible for the guest and crew experience.  Handle guest needs pertaining to Youth Activities.  Ensure safe operation of all events and programs.  Ensure children are safe in our care and secure through daily checks.  Responsible for children’s and/or teen navigator. Responsible for producing daily reports.  Assist with initial and ongoing training for crew. Supervise daily line schedules for crew.  Adhere to Youth Activities budget.  Ensure cleanliness of all youth areas to Untied States Public Health and Disney standards, ensuring crew are trained and policies and procedures are managed on a daily basis.  Partner with Purchasing & Logistics to keep stock and supplies in inventory.  Serve as Duty Manager to oversee all youth events ship wide during specified times and on call as needed.  Handle crew related paperwork.  Provide leadership, coaching and development, communication and recognition for all direct reports; Direct reports include: Youth Counselors, Nursery Counselors, Youth Entertainment Hosts, Assistant Youth Activities Manager, and/or Assistant Nursery Manager.

REQUIRED EXPERIENCE:

Minimum four years experience in a high volume child care operation in a recreational or leisure setting. Minimum three years of current or previous management experience in a related field. Proven experience leading and motivating a large team.  Proven experience managing complex policies and detailed operational procedures.