Night Receptionist f/m
- Category:
- Guest Services Jobs
- Position:
- Receptionist / Concierge
- Salary:
- from 1500 to 1650 Euro
- Published:
- August 3, 2020
Night Receptionist f/m
EU passport: Yes
Type of Cruise: River Cruise
Salary (Net): €1500- €1650
Key areas of responsibility:
- Operates in accordance with ISM safety rules and regulations as well as with company policy and in the interests of the owner at all times
- Knows and adheres to company regulations, SOPs and ISM, especially where relevant to the ship‘s operation
- Ensures passenger satisfaction through proper handling of their issues / situations
- Passenger cash payments
- Daily settlement with restaurant stewards and barkeeper
- Checking the day‘s bookings , Booking invoices and delivery receipts
- Crew / passenger charges (phone calls, faxes, postcards, etc)
- In charge of wake-up calls
- Cleanliness of the front desk and back office
- Prepares passenger landing forms whenever requested
- Completion of any other task / paperwork requested by chief purser or crew purser
Qualification:
- Proficiency in computer skills / knowledge
- Customer service orientated
- Experience in cash handling procedures
- Good training and organisational skills
- Good English skills
- German knowledge (depending on the vessel)
- Several years‘ experience in front desk operation, night duties preferred
Requirements:
- European passport
- Ability to work under duress and on his/her own initiative, reliability
- Trustworthy person, maintaining confidentiality at all times
- Good administrational skills
- Self assured and calm manner towards staff, passengers and authorities
- Good communication skills
- Well-groomed and of clean appearance
Your position:
Reports to Purser and 2nd Captain or 1st Captain for safety and security matters and is relieved by Night Receptionist relief.
Net Salary:
Between 1500 to 1650 Euro
(The tips are included and always depending on the amount of guests onboard)
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.
Language Requirements
Good knowledge of the following languages is required: English, German
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