Night Receptionist f/m

Hola Crew
August 3, 2020
Hola Crew
Guest Services Jobs
Receptionist / Concierge
from 1500 to 1650 Euro

Night Receptionist f/m

EU passport: Yes
Type of Cruise: River Cruise
Salary (Net): €1500- €1650

Key areas of responsibility:

  • Operates in accordance with ISM safety rules and regulations as well as with company policy and in the interests of the owner at all times
  • Knows and adheres to company regulations, SOPs and ISM, especially where relevant to the ship‘s operation
  • Ensures passenger satisfaction through proper handling of their issues / situations
  • Passenger cash payments
  • Daily settlement with restaurant stewards and barkeeper
  • Checking the day‘s bookings , Booking invoices and delivery receipts
  • Crew / passenger charges (phone calls, faxes, postcards, etc)
  • In charge of wake-up calls
  • Cleanliness of the front desk and back office
  • Prepares passenger landing forms whenever requested
  • Completion of any other task / paperwork requested by chief purser or crew purser


  • Proficiency in computer skills / knowledge
  • Customer service orientated
  • Experience in cash handling procedures
  • Good training and organisational skills
  • Good English skills
  • German knowledge (depending on the vessel)
  • Several years‘ experience in front desk operation, night duties preferred


  • European passport
  • Ability to work under duress and on his/her own initiative, reliability
  • Trustworthy person, maintaining confidentiality at all times
  • Good administrational skills
  • Self assured and calm manner towards staff, passengers and authorities
  • Good communication skills
  • Well-groomed and of clean appearance

Your position:

Reports to Purser and 2nd Captain or 1st Captain for safety and security matters and is relieved by Night Receptionist relief.

Net Salary:

Between 1500 to 1650 Euro
(The tips are included and always depending on the amount of guests onboard)

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.

Language Requirements

Good knowledge of the following languages is required: English, German

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