Carnival UK

Cunard Administration and Night Duty Manager

Recruiter:
Carnival UK
Category:
Guest Services Jobs
Position:
Night Auditor
Salary:
Negotiable
Updated:
September 2, 2021

As a market leader in the cruise industry, we operate spectacular ships all over the world. Join us as an Administration and Night Duty Manager and you’ll discover that working at sea is more than just a job. It’s a way of life.  Ensuring the smooth running of the passenger embarkation and the ship’s clearance in ports of call, you will visit different places, explore new worlds and gain experiences that will stay with you for a lifetime.

Key Responsibilities:

Accurately complete immigration, customs and logistics paperwork in a timely manner, declaring all necessary items onboard and producing daily stock reports when required. Produce passenger and crew arrival and disembarkation reports for each port authority in their required format, adhering to strict deadlines, and distribute passenger information to other relevant departments onboard. Ensure efficient arrival and departure clearance.

Act as the main point of contact for port authorities during ship visits and ground agents when in port, building professional relationships. Manage the smooth operation of passport control and immigration for passengers and crew. Ensure all documentation including passports and landing cards comply with port and visa regulations, all health requirements are met, and strict port deadlines are adhered to prior to arrival. Oversee embarkation procedure and supervise the check in process to confirm that all passengers and crew are onboard. Ensure passports are stored safely and securely and are presentable to authorities on request. Ensure all passenger data held on board is complete and accurate.

Ensure immigration and local requirements affecting the onboard operation are shared onboard in a timely fashion for effective planning of resources and to have information readily available for passenger communications.

In the event of a medical emergency, arrange for an ambulance to meet the ship in port and book flights if required for affected passengers.

Assist daily with front of house office coverage and support the reception team during low demand itineraries.

Key skills and experience: 

  • Proven office administration experience onboard a cruise ship is preferred 
  • Previous experience in clearance is required 
  • Excellent computer skills, proficient in the use of MS office software
  • Excellent planning and organisation skills
  • Knowledge of immigration procedures is highly preferable
  • Good command of written and spoken English

Please note that the Proficiency in Survival Craft Rescue Boats (PSCRB) and Personal Survival Techniques (PST) STCW's are a requirement for this role. Further information will be provided should your application should be successful.

It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential and receive attractive company benefits. Join us on our journey, apply now.

We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.

We are currently recruiting for our Talent Pools to fill anticipated roles in 2021 and beyond. Please note that throughout the Recruitment & On boarding process you may not be advised of a start date. If you are successful, sufficient notice will be provided when we have a ship and start date for you.


STCW Certificates

You will need valid STCW certificates to apply for this position. Find an STCW course near you.

Language Requirements

Good knowledge of the English language is required.

Carnival UK

Carnival UK

carnivalukcareers.co.uk

Carnival UK is a market leader in the cruise industry, widely recognised by our famous brands P&O Cruises and Cunard. We operate ships all over the world and provide unforgettable holiday experiences to our guests. At Carnival UK, we are about to go through a huge amount of growth and with 2 new ships on the horizon, Carnival UK has big plans for the future!

P&O Cruises

One of the most recognizable and respected names in travel, market-leading P&O Cruises has been operating for more than 170 years. With seven ships in the fleet, from our family friendly flagship Britannia, to Iona, our newest cruise ship which is the largest ever built for the British market, P&O Cruises creates extraordinary travel experiences. We are expecting Iona's sister ship in 2022.

P&O Cruises offers the most stylish and contemporary destinations including the Caribbean, South America, Scandinavia, Mediterranean, Atlantic Islands and Round the World cruises.

Cunard

Cunard is an international luxury travel brand offering unparalleled experiences on board the most iconic Ocean Liners in the world; Queen Mary 2, Queen Victoria and Queen Elizabeth. Cunard celebrates the freedom to travel and with an incomparable heritage of over 175 years and outstanding White Star Service, Cunard continues to set new standards in ocean travel. Queen Mary 2 provides the only regularly scheduled transatlantic service between New York and Southampton, England. In 2022 our 4th Queen will join our Cunard fleet.

At Carnival UK as part of Carnival Corporation, our highest responsibility and top priorities are to operate safely, to protect the environment, and to be in compliance everywhere we operate in the world. On this foundation, we aspire to deliver unmatched joyful vacations for our Guests, always exceeding their expectations. We are committed to a positive and just corporate culture, based on inclusion and the power of diversity. We operate with integrity, trust and respect for each other - seeking collaboration, candour, openness and transparency at all times. And we intend to be an exemplary corporate citizen leaving the people and the places we touch even better.


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