Cruise Director- Luxury Cruise Line, 2.2 rotation
- Recruiter:
- Live Business
- Category:
- Entertainment Jobs
- Positions:
- Cruise Director
- Updated:
- March 4, 2023
YOUR ROLE:
The Cruise Director has overall responsibility for delivery and management for all Entertainment functions and programme onboard and delivering an exceptional product to our Guests.
MAIN DUTIES AND RESPONSIBILITIES
- Oversees the assignment of duties, responsibilities and schedules of staff and activities.
- Oversees all entertainment presentations, entertainment activities and quality in all venues.
- Serves as Master of Ceremonies for shows and events presented by the Entertainment department as required.
- Works collaboratively with other Hotel Officers to maintain quality and maximise profit.
- Responsible for ensuring accurate and timely administration and reporting for the Entertainment department.
- Provides the Communications Purser with information for the Today programme.
- Provide support to the Explore Ashore Manager on dispatch of excursions.
- Responsible for delivering on Entertainment equipment and consumables budgets.
- Frequently engages with Entertainment Manager ashore and provides novel ideas to increase profit and Guest satisfaction.
- Responsible for investigating and resolving entertainment quality and service complaints in a timely fashion and notifies Hotel General Manager of such.
- Mentors, develops and provides on-the-job training to entertainment team.
- Maintains positive relations with all Guests and ensures interaction at every opportunity.
ADDITIONAL RESPONSIBILITIES:
- Prepare appraisals for individuals under their remit in accordance with policies.
- Attends passenger functions as required by Head of Department.
- Partake in inspections, trainings and meetings as required by Head of Department.
- Ensures that the set standards are kept, and staff members work according to their respective job descriptions.
- Lead and Motivate using the Saga Leadership Model.
- Ensure the ‘Saga Way’ is delivered each and every day.
SKILLS REQUIRED:
- Previous experience as Cruise Director/Entertainment Manager onboard a Cruise Ship.
- Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
- All certificates as required by the STCW code for this position.
- Good command of the English Language
STCW Certificates
You will need valid STCW certificates to apply for this position. Find an STCW course near you.
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