Cruise Sales Agent (Supporting Disabled People to Travel)

Join Limitless Travel as a specialist Cruise Agent and Give Disabled People the opportunity to cruise like never before

About Limitless Travel:

Imagine a world where age, disability, or impairment pose no barriers to exploring the wonders of the globe. At Limitless Travel, we're turning this vision into reality.

We're an innovative travel company based in Digbeth, dedicated to creating extraordinary cruise holidays for people with disabilities, mobility challenges, and the elderly.

Founded by disabled entrepreneur Angus Drummond when he spotted a significant gap in the market whilst travelling the world with a disability. Limitless is on a journey to becoming one the most original, innovative & inspiring travel companies in the world.

We are the winners of Travel Industry's Accessible Holidays Provider of the Year, and we are completely unique in travel both in terms of culture and our mission. We are now looking for a passionate cruise sales specialist to join our team and support our growing business.

About the Role:

Do you have a knack for sales and a passion for facilitating unforgettable cruises? If so, we want you on our team! We're in search of an experienced Cruise Agent to champion our cruise product.

As an experienced Cruise Consultant you will have excellent sales & communications skills and will be passionate about enabling others to go on holiday. While familiarity with the cruise industry is a must, your passion for our mission to empower individuals with disabilities to go on incredible holidays is equally important.

Find out more about Limitless here by watching our video: hidden link - please login

Responsibilities:

As a Cruise Agent, your mission will be to build strong relationships with our guests and support them to book their cruise holiday with Limitless Travel. You're a skilled relationship builder, adept at comprehending clients' needs. Your focus will be on responding to inbound warm sales leads (no cold calling here!), grasping customers' aspirations, and guiding them to select from our range of cruise holidays.

• Dealing with potential passengers over the phone selling a variety of cruise holidays.
• Booking with a number of different major cruise companies
• Converting sales enquiries into confirmed bookings
• Surpass KPIs and targets

Requirements:

• Extensive cruise sales experience and a proven sales track record within cruise the cruise sector - essential
• A minimum of 5 years' experience in sales, either in retail/customer-facing or telesales environments
• 2 year's experience in of the cruise industry
• Exceptional communication and influencing skills
• Analytical acumen for tracking key performance metrics
• A strong results-oriented mindset, proven in personal performance achievements
• Dedication to delivering consistently excellent customer service
• Adaptability to thrive in a dynamic, fast-paced environment
• Patience to understand customers' unique needs and prioritise holiday quality over quantity
• Supportive attitude towards colleagues and team goals
• Commitment to company-wide development and success
• Proficiency in written communication and computer skills

What We Offer:

Working in a busy, friendly team environment where you will be offered a competitive basic salary, dependent on experience. You will be offered a basic salary with potential (uncapped) earnings in excess of £35K OTE.

1. 25 days' holiday
2. An additional day off for your birthday
3. Competitive base salary with robust bonus structure
4. Individual and team-based target-driven bonuses and incentives
5. Opportunities to travel on our trips
6. Contributory pension plan
7. Industry-leading training
8. Real growth and career progression prospects
9. Collaborative work environment with a driven, ambitious team
10. Regular prizes and awards for outstanding performance
11. Modern office space at The Custard Factory in Birmingham's vibrant center, surrounded by leading start-ups and businesses
12. Casual dress code for a relaxed work atmosphere

Benefits:

• Fulfilling Mission: Join a company dedicated to transforming the lives of disabled individuals through exceptional care and travel experiences.
• Leadership Path: Take the lead in shaping our care functions, setting industry standards, and creating a lasting impact.
• Professional Growth: Enhance your leadership and management skills while staying at the forefront of care industry advancements.
• Competitive Compensation: Enjoy a competitive salary package, reflective of your expertise and role significance.

Application Process:

To apply, please send your application directly to hidden link - please login. Include a cover letter highlighting your experience, reasons for wanting to join Limitless Travel, and your favorite holiday from our offerings. Please send with the subject line "Cruise Consultant Application".

The cover letter should highlight your experience, explaining why you would love to work at Limitless Travel and why you are passionate about cruises.

Any emails sent we will guarantee will be reviewed.

Note:

As part of our process, successful candidates will undergo background checks, including criminal records and references.

Job Details:

Job Type: Full-time, Permanent
Starting Salary (including commission): £35,000 per year