Concierge
- Category:
- Guest Services Jobs
- Position:
- Receptionist / Concierge
- Updated:
- August 1, 2024
The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities.
Qualifications:
- Minimum of two (2) years guest facing service experience in a luxury environment which commits to extensive concern resolution, concierge service, loyalty or events programming.
- Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
- Confident, well-groomed appearance with a warm and welcoming demeanor.
- Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
- Ability to fulfill the above-mentioned Key Responsibilities and all reasonable company requests.
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.
- Housekeeping Jobs (108)
- Galley Jobs (287)
- Restaurant Jobs (116)
- Beverages Jobs (52)
- Provisions Jobs (17)
- Deck Jobs (107)
- Engine / Technical Jobs (86)
- Guest Services Jobs (106)
- Retail Jobs (47)
- Spa & Beauty Jobs (51)
- Child Care Jobs (22)
- Entertainment Jobs (138)
- Photography Jobs (11)
- Shore Excursions Jobs (38)
- Medical Jobs (18)
- Sport & Fitness Jobs (21)
- Casino Jobs (16)
- IT Jobs (8)
- Management Jobs (45)
- Administration Jobs (44)
- Land Based Jobs (15)
- Other Cruise Jobs (111)
- Private Estate Jobs (11)
Share this page: