Photo Host / Hostess

DESCRIPTION
Department - Hotel

Accommodation - Shared

Contract duration - 7 months

MAIN FUNCTION
To support and administer the daily operations of the Photo Gallery / Photo Shop and on vessels where the following applies: Photo Operations, Internet Operations, Wristband sales, “MSC for ME” App and Video Operations to surpass sales targets.

To deliver sales targets and exceed ratings objectives. To contribute to training and development of team members.

This is a pre-management position.

QUALIFICATIONS
Minimum 18 months sales and guests service experience, ideal candidate should be revenue and operationally astute with cross functional experience working with multiple business units with exposure to photography, technical / IT, operations with marketing departments.

In absence of Assistant The HUB Manager, may temporarily fulfil this role and responsibilities.

Possess working knowledge of shipboard cruise line operations, current sales / market trends, and economic factors; preferably within a Cruise Line organization and accustomed to working with a highly diverse employee base.

Analytical skills with proven success in problem identification and implementation of evolving digital and technical systems.

Problem-solver to address gaps in guests’ experiences and needs.

Knowledge of wet, dry and digital photo lab systems preferred.

Excellent administrational, organizational and time management skills with the ability to provide leadership, supervision and training using positive supervisory techniques to ensure maximum productivity; demonstrated ability in organization and delegation skills.

Ability to organize and prioritize work schedule on a short-term and long-term basis.

Ability to provide consultation and expert advice to management.

Must possess superior oral and written communication skills.

Offers substantiated feedback and input to The HUB Manager for Performance evaluations and able to assist in Performance Improvement Plans as needed.