Crew Administrator for Silversea Cruises

V.Ships Leisure is looking for Crew Administrator on behalf of Silversea Cruises.
Responsible for all crew clearance administration, crew movement administration  and administrative tasks as instructed by the Human Resources Manager.

Key Responsibilities

• Responsible for ensuring accurate crew clearance preparation and daily paperwork in  close collaboration with the Senior Accountant and HR Manager as well as: 
• Attendance at ship’s clearance each morning.
• Regular checks of crew passport, visa and seaman’s book validity. 
• Follow up on any pending seaman’s book applications.
• Keeping an up to date crew effects list in Fidelio.
• Responsible for all administration relating to crew shore leave: e.g.  
• Advance preparation and communication of shore-leave requirements.
• Issuing and collecting crew passports and seaman’s books where required.
• Preparation and issuance of shore passes where required.
• Responsible for all crew movement administration as instructed by the HR Manager. 
• Entering crew change data into Fidelio in advance.
• Preparing an accurate crew change memo. 
• Crew sign on activities.
• Crew sign off activities. 
• Crew cabin planning activities in collaboration with the HR Manager.
• Assistance with any crew lost luggage.
• Responsible for administration relating to onboard reward and recognition.
• Preparation/printing of comments and ratings for sharing with crew.
• Hospitality Cup Count.
• Hospitality Cup certificate and letter preparation.
• Employee of the month votes.
• Employee of the month certificate and letter preparation.
• Scanning and sending letter and certificate copies to the Senior Accountant for payment.
• Additional tasks related to crew as assigned by the HR Manager:
• Administration relating to cabin inspection arrangements and follow up.
• Administration  relating  to  crew  cabin  maintenance  i.e.  completion  of  maintenance requests and entry into the maintenance log.
• Note taking at Crew Welfare Meetings.
• Receiving and distributing any crew mail.
• Re-printing and encoding crew cabin keycards as necessary.
• Re-printing crew name badges as necessary.
• Support with any crew activities as required.
• Support and teamwork with any required daily activities as assigned.
• Support Finance Team with preparation, scanning and processing of Guest Comment cards each voyage as required. 
• Perform all other duties as requested by the HR Manager.

Education/Experience/Qualifications:

• Valid STCW certification.
• Strong administrative skills.
• Ability to work in a multicultural environment.
• Physically and medically fit.
• Moral integrity is required.
• Experience  in  a  previous  administrative  position  preferably  in  a  crewing,  clearance  or  Human resources field.
• Shipboard experience is considered an asset.

Benefits

• Fluency in English is essential. Excellent verbal and written English skills are required. English is the working and safety language on board Silversea vessels. This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Other languages will be considered an asset.
• Excellent working knowledge of all Microsoft applications.
• Excellent typing skills.
• Fidelio experience would be considered an asset.

About Silversea

Silversea is the defining name in luxurious cruise travel, distinguished in the ultra-luxury market by its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. Silversea is proud of their reputation as the "World's Best" cruise line and seeks individuals who take personal pride in their work to join their award-winning staff. Silversea understands that their employees are their greatest asset and are committed to investing their resources in recruiting the very best. If you would like to work for one of the most respected organisations in the travel industry, "World's best cruise line" Silversea invites you to explore their current career opportunities.