FRENCH SPEAKING - RECEPTIONIST

• Provides efficient and courteous service to each passenger while staffing the reception desk.
• Processes all required paperwork for guests promptly at embarkation/registration including obtaining cruise ticket, passports and all other required documentation (If applicable)
• Receives lost and found items and maintains detailed inventory of all items
• Assists with passenger billing and credit card registration if required
• Maintains reception area to ensure that it is presentable, clean, and orderly at all times.
• Maintains security of reception area by limiting access only to authorized personnel.
• Assists the Pursers with check-in and check-out duties concerning passengers, including but not limited to, payment of accounts, registration credit cards, cash deposit.
• Provides personalized service by addressing guests with names.
• Answers questions about shore excursions, ports of call and cruise.