Cabin Steward/ess for Hebridean Sky & Island Sky

V.Ships Leisure is looking for Cabin Steward/ess for Hebridean Sky & Island Sky cruise vessels on behalf of Oceanic Leisure.
The MS Hebridean Sky and MS Island Sky are sister vessels. These 118-passenger, all-suite ships are considered among the finest small cruise vessels in the world, offering unusually spacious accommodation, public areas, and outside decks.
The Cabin Steward/ess is assistant to the Assistant Housekeeping Manager. 

Key Responsibilities

• Adherence to the company’s health and hygiene standards in line with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Ensuring the safe operation and working practice of the housekeeping department and any related matters affecting the safety of the ship, guests, and crew.
• Informing the Assistant Housekeeping Manager immediately of any occurrence affecting the safe operation of the ship or the safety of persons onboard and/or the quality of services offered to guests.
• Maintaining personal welfare and discipline, including behaviour whilst in guest public areas, in accordance with company policies and procedures.
• Ensuring the completion of food safety record logs in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Reporting defects or malfunctions of safety equipment and appliances e.g., expired or empty fire extinguishers, defective fire doors, broken or missing lifejackets, broken fire buttons, safety posters missing, etc.
• Ensuring qualification in food hygiene to a level commensurate with the type of food they handle and as determined by the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Reporting defective housekeeping equipment and required maintenance immediately to ensure the safe and hygienic operation of the ship.
• Participating fully in safety drills and statutory inspections commensurate to the role and as per company policies and procedures.
• Participating in minimum housekeeping manning to comply with the In-Port Manning plan in accordance with international maritime law.
• Participating in departmental compliance with the Maritime Labour Convention directive on working hours.
• Applying correct security measures.
• Environmental stewardship is central to this role and the entire operation of the ship. This role will engage in, comply with and promote all environmental regulations and policies, actively working with the housekeeping team and guests to promote sustainability and protection of the environment in all aspects of life on board.
• Efficient day to day running of the housekeeping department, including, but not limited to, ensuring an efficient and cost-effective service operation.
• Achieving the lowest possible laundry, linen and inventory cost and minimum waste while providing a housekeeping service for guests, to a quality and standard that ensures customer satisfaction across all areas.
• Ensuring the provision of laundry for guests to a quantity and standard that ensures customer satisfaction across all areas.
• Ensuring the provision of linen for guests to a quantity and standard that ensures customer satisfaction across all areas.
• Ensuring an efficient service from the linenkeeper/tailor.
• Preparing housekeeping orders to achieve efficient consumption analysis against the housekeeping budget.
• Inspecting linen and laundry quality and reporting rejected items to the Assistant Housekeeping Manager.
• Participating in the delivery, receipt and safe movement of stores on turnaround days in accordance with company health and safety policy and procedures and acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Ensuring correct cabin daily service and turndown procedures are adhered to in accordance with company policy and procedures.
• Ensuring the correct handling and preparation of crockery, cutlery, glassware, linen and laundry to ensure the highest standards of food hygiene, personal hygiene and cleanliness at every stage in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Ensuring the correct standards of food preparation, delivery, service and clearance in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Ensuring correct trolley setup in accordance with company policy and procedures and as per the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Meeting the specific comfort needs of guests.
• Ensuring effective communication and teamwork between the housekeeping department and other departments Reporting maintenance defects in line with company policies and procedures.
• Supporting the Assistant Housekeeping Manager in ensuring effective complaint resolution.
• Ensuring cleaning standards and schedules for the trolley, cabins, pantries, refrigerators, ambient store cupboards and ice machines are adhered to and logs maintained in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Ensuring correct stock rotation of food according to use by and best before dates (FIFO).
• Effective participation in garbage duties to ensure safe disposal and environmental compliance in accordance with company policy and procedures.

Education/Experience/Qualifications:

 Relevant experience in a similar capacity on a luxury cruise vessel.

About Oceanic Leisure

Backed by V., Oceanic Leisure specialises in developing bespoke hospitality concepts and delivering tailor-made end-to-end solutions according to client requirements. ​

Leveraging over 20 years of experience, and far-reaching resources to match, we deploy a flexible approach to all projects by merging service offerings and providing a one-stop turnkey solution. ​

We have the capacity, agility, and expertise to serve the contemporary, premium, luxury and ultra-luxury cruise markets. We believe in building strong partnerships with our clients that will enable a transparent operation, from initial concept through to delivery.​