AQUATIC ATTENDANT

et sail with Carnival Cruise Line and help us bring the FUN to life aboard one of our fantastic vessels as an Aquatic Attendant. This role will see you working on the front line, watching over our guests so they can have safe FUN in the pools and water park facility.

You’ll be ensuring there is no overcrowding or dangerous acts in your assigned areas and that any maintenance issues are reported to your Supervisor to avoid accidents. You will be spending your time outside on the open deck, so you will love being in the sunshine! As with all of our team members, you’ll be a highly visible member of the team and will constantly interact with our guests and help them with questions. The vacation experience we promise our guests will start with you! Your duties include:

While being assigned to open deck areas, you must be alert and vigilant to ensure that the facilities are used safely
Be alert to controlling crowd behavior, ensuring safe and orderly use of the facilities
While assigned to waterpark/slide duties/pools, be responsible for the safety and orderly conduct of guests; safe entry and exit of riders from the slides; general crowd control; and enforcement of associated procedures
Responsible for correcting and reporting any horseplay or inappropriate behavior to supervisors as necessary
Report any safety or repairs/maintenance that may be needed in your assigned areas
Maintain constant surveillance of guests in and around the pool, acting immediately and appropriately to secure the safety of guests in the event of an emergency
Provide emergency care and treatment as required until the arrival of emergency medical services
Correct usage, storage, and labeling of all chemicals and other applicable equipment
Use cleaning machines and equipment under the guidance of management to maintain the waterpark, waterslides, whirlpools, and swimming pools according to Company standards
When RWFs are closed, perform cleaning tasks as directed by Pool and Deck supervisor or Housekeeping management, such as cleaning of RWF, fecal accident cleaning, scrubbing and packing away the sun loungers, cleaning around the pool areas, assisting in the collection of plates and cups, etc.
Adhere to the company’s standards regarding dress and appearance (Carnival Look Book)
Adhere to all Carnival Values at all times
Ensure that chlorine, bromide, and PH levels in the pools and whirlpools are maintained according to the USPH requirements; maintain the pool logs
Apply hospitality standards at all times in guest and crew areas
Advise any guest challenges immediately to Housekeeping management
Follow all safety regulations while on duty
During dry dock/wet dock, schedules may be altered to include the coverage of stateroom cleaning and services, and or special assignments related to the circumstances
Follow all environmental, USPH and HESS - MS procedures as applicable to the position
Assist with luggage delivery and related duties as instructed
Adhere to the Time and Attendance policy

Position minimum requirements
Must be a strong swimmer and comfortable in the water
Strong communication skills and comfortable talking to English-speaking guests
Prior water park or lifeguard experience preferred
Training will be provided for Shallow Water Lifeguard Certification
At least 21 years old