Manager, Workforce Planning & Scheduling

Great Vacations Begin With Great Employees!

Combine your experience and sense of adventure by joining our exciting team of employees in Miami, FL.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  

As Manager, Workforce Planning and Scheduling, you will be responsible for managing and directing a group of non-exempt and exempt employees. You will oversee the group that plans & provides short & long term work force planning & movements for all shipboard employee movements.

Career Snapshot:

• Focus on strategic development of workforce planning, recruiting, scheduling, and logistics to meet the needs of the fleet.
• Manages the effective communication and collaboration between shipboard teams, IT, Fleet Operations, HR, Crew & corporate travel, Hiring partners.
• Ensures the team effectively executes all related policies and procedures & all of the human resources needs are met in a timely manner.
• Mentors, develops and provides on-the-job training to team members to strengthen their current performance and future succession development.
• Works closely with fleet operations, HR to clearly understand sourcing current and future workforce needs and plan accordingly. This includes GAP pool & Hiring Partners.
• Travel to the vessels 2-14 days annually or as needed on a periodic basis to maintain and strengthen relationships with the ships staff to understand and facilitate their needs and be proactive.
• Develops best practice recommendations for the fleet.
• Recognizes opportunities for improving systems and procedures hence providing a quality shipboard workforce in the right place & at the right time.
• Monitors and tracks results thru Key performance indicators.
• Develops and maintains budgets and meets financial goals.
• Identifies gaps and creates policies and procedures that lead to efficiency for the workforce planning and scheduling team.
• Performs or participates in special project or other duties as assigned.

Requirements:

• Working knowledge of shipboard functions & organization structure onboard a cruise ship.
• Familiarity with world geography & time differences.
• Bachelor's degree in HR / Business administration or related field from an accredited college or university or the international equivalent
• Minimum of 5 years management experience within the HR / Hospitality/Cruise industry.
• Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management.
• Working knowledge of personal computers within a Windows environment with e-mail, Microsoft Word, Excel, PowerPoint & other automation.

Preferences:

• Knowledge of applicable Flag state, port state and other immigration and visa requirements related to seafarers globally preferred.

Thank you for your interest in this role. Royal Caribbean Cruises Ltd. is the world's second largest cruise company, operating under Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands. These brands offer an array of onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.

Join our team as Manager, Workforce Planning & Scheduling.  Once you click to apply below, it will take you 10-15 mins to complete our application, which will help us better qualify your candidacy.   If you are being considered for this position you will hear back from us within the next < 30-60 > days.  During this time, you can view your application status on our career site. 

Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees!

RCL is an Equal Employment Opportunity employer.

Job: Human Resources
Primary Location: United States-Florida-Miami
Schedule: Full-time
Shift: Day Job
Employee Status: Regular