Sommelier for Swan Hellenic Cruises

V.Ships Leisure is looking for Sommelier on behalf of Swan Hellenic Cruises.

Key Responsibilities

• Adherence to the company’s health and hygiene standards in line with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Ensuring the safe operation and working practice of the bar department and any related matters affecting the safety of the ship, guests, and crew.
• Informing the Bar Supervisor immediately of any occurrence affecting the safe operation of the ship or the safety of persons onboard and/or the quality of services offered to guests.
• Liaising with other departments to ensure safe food temperatures throughout preparation and service.
• Maintaining personal welfare and discipline, including behaviour whilst in guest public areas, in accordance with company policies and procedures.
• Ensuring the completion of food safety record logs in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Reporting defects or malfunctions of safety equipment and appliances e.g. expired or empty fire extinguishers, defective fire doors, broken or missing lifejackets, broken fire buttons, safety posters missing, etc.
• Ensuring qualification in food hygiene to a level commensurate with the type of food they handle and as determined by the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Reporting defective bar equipment and required maintenance immediately to ensure the safe and hygienic operation of the ship.
• Participating fully in safety drills and statutory inspections commensurate to the role and as per company policies and procedures.
• Participating in minimum bar manning to comply with the In-Port Manning plan in accordance with international maritime law.
• Participating in departmental compliance with the Maritime Labour Convention directive on working hours.
• Applying correct security measures.
• Environmental stewardship is central to this role and the entire operation of the ship. This role will engage in, comply with and promote all environmental regulations and policies, actively working with the Bar Team and guests to promote sustainability and protection of the environment in all aspects of life on board.
• Efficient day to day wine service, including, but not limited to, ensuring a cost-effective bar service operation.
• Assisting the Head Waiter in achieving the lowest possible beverage cost and minimum ullage while preparing and serving wine for guests, officers and crew to a quantity and standard that ensures customer satisfaction across all areas.
• Preparing wine orders to achieve efficient consumption analysis against the beverage cost.
• Maintaining par stock levels of wine.
• Checking wine quality and reporting rejected items to the Head Waiter.
• Adherence to bar routines, section plans and rotations in accordance with operational needs and the Maritime Labour Convention.
• Correct handling and preparation of wine and ready to eat products to ensure the highest standards of food hygiene, food safety and food and drink presentation at every stage.
• Ensuring effective communication and teamwork between the bars team and other departments.
• Reporting maintenance defects in line with company policies and procedures.
• Supporting the Head Waiter with effective complaint resolution.
• Ensuring the correct setup for wine tastings, along with any other functions and events as determined by the Head Waiter.
• Promoting wine sales.
• Completing stock takes in accordance with company policy and procedures.
• Assisting with additional duties, including, but not limited to, embarkation, disembarkation, gangway duties, storing, light luggage, wheelchair assistance, cocktail parties, cocktail and canapé service in the bars and refreshment service during tour dispatch and return.
• Ensuring cleaning standards and schedules for the bar area, pantry, refrigerators, ambient store cupboards and ice machines are adhered to and logs maintained in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Supporting the Head Waiter with the completion of daily, weekly and end of cruise reports and documentation in accordance with company policy and procedures.
• Ensuring correct stock rotation of food and drink according to use by and best before dates (FIFO).
• Effective participation in garbage duties to ensure safe disposal and environmental compliance in accordance with company policy and procedures.
• Preparing daily wine consumption reports in accordance with company policy and procedures.
  
  
  

Education/Experience/Qualifications:

• Valid STCW certificates
• Seamans Book
• Ship Experience

About Swan Hellenic

Are you looking to continue your career in remote polar regions and truly off-the-beaten path destinations?

Swan Hellenic is an established, well respected owner-operated heritage brand with more than 7 decades of expertise in undiscovered destinations.

Swan Hellenic exists to provide its guests with authentic, intimate and unforgettable moments in extraordinary locations and remote landmarks. All the while enjoying a sophisticated elegant atmosphere onboard. Are you interested in ensuring Swan Hellenic maintain their high levels of service?