Spa Receptionist

Description
Department – SPA / Wellness

Accommodation – Shared

Contract duration – 7 months

Main Function
To provide friendly and efficient front desk service at the SPA, including welcoming guests, managing bookings, and supporting overall SPA operations.

Qualifications

• Fluent in oral and written English (working & safety language of the Company)
• Experience in reception or customer service roles, preferably in SPA or hospitality
• Good organizational and communication skills
• Proficiency with booking and computer systems
• Friendly, professional attitude with strong guest orientation
• Basic Safety Training (BST) and required certifications

MAIN RESPONSIBILITIES

• Welcome and register SPA guests promptly and courteously
• Manage appointments, reservations, and guest inquiries efficiently
• Promote SPA services, treatments, and products to guests
• Handle payments and maintain accurate records
• Coordinate with therapists and SPA staff to ensure smooth operations
• Maintain cleanliness and order at the reception area
• Follow company policies and safety procedures