Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

40 jobs found  |  Page 1 of 8

  1. German Cashier Operator

    Manage onboard cash payments and guest accounts, print and prepare Costa Cards, reconcile payments, resolve billing issues, and support administrative account closures.

    February 10, 2026 - Costa Crociere - English

  2. Guest Relations Officer

    Experienced guest-facing receptionist needed for a leading cruise line to staff reception and guest services, resolving issues, assisting reservations, and speaking an additional language.

    February 9, 2026 - Faststream Recruitment - English

  3. International Guest Services Associate

    Provide front-desk guest services onboard, handling inquiries, financial transactions, night duties, and German-language translation for international guests while supporting the Global Guest program and loyalty initiatives.

    February 9, 2026 - Holland America Line - English

  4. Guest Relation Host (m/w/d)

    Betreuung und aktive Gästebetreuung an Bord; Durchführung von Tages- und Abendprogrammen, Unterstützung bei Ausflügen, Rezeptionstätigkeiten und administrativer Zuarbeit für den Ausflugsexperten.

    February 8, 2026 - A-ROSA Reederei GmbH - German

  5. Front Office Agent (m/w/d)

    Betreuung der Gäste am Empfang eines Flussschiffes: Check‑in/out, Gästebetreuung, Kassenabrechnung, Reparaturmeldungen, Nachtrundgänge und Kommunikation mit Housekeeping sowie Tagesabschluss.

    February 8, 2026 - A-ROSA Reederei GmbH - German