Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

38 jobs found  |  Page 1 of 8

  1. Guest Service Associate / Reception - onboard cruise ship

    Provide friendly, efficient front‑desk and guest services onboard, handling check‑in/out, account queries, reservations, telephone duties, guest recovery, and administrative concierge support during rotational shipboard contracts.

    November 19, 2025 - Jobs on a Ship - English

  2. Guest Services Officer for Royal Caribbean International

    Deliver outstanding frontline guest service at the ship’s Guest Services desk, resolving issues, handling cash and accounts, and assisting with embarkation and guest enquiries.

    November 18, 2025 - V.Ships Leisure - English

  3. Guest Relation Host (m|f|x)

    Host guests across shipboard public areas, assist front office and excursions, and coordinate day and evening entertainment and social programmes while providing guest information and support.

    November 17, 2025 - A-ROSA Reederei GmbH - English

  4. Front Office Agent (m|f|x)

    Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.

    November 17, 2025 - A-ROSA Reederei GmbH - English

  5. Finance based Apprentice Guest Service Agent

    Apprentice finance-focused guest service agent on a five-star cruise liner, assisting payroll and guest account transactions while delivering excellent customer service and clerical support.

    November 17, 2025 - Excite Recruitment - English