Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

25 jobs found  |  Page 1 of 5

  1. Cruise Ambassador

    Represent the cruise line onboard, warmly assist and guide guests, resolve enquiries, foster community, and enhance guest satisfaction through personalised service and multilingual communication.

    December 24, 2025 - MSC Cruises - English

  2. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    December 23, 2025 - People Conquest - English

  3. Guest Service Associate / Reception - onboard cruise ship

    Provide friendly, efficient front‑desk and guest services onboard, handling check‑in/out, account queries, reservations, telephone duties, guest recovery, and administrative concierge support during rotational shipboard contracts.

    December 19, 2025 - Jobs on a Ship - English

  4. Guest Relations Officer

    Provide friendly, professional reception and guest services onboard a leading cruise line; handle check-in/out, guest inquiries, and resolve issues during a 6-month on/2-month off contract.

    December 19, 2025 - Faststream Recruitment - English

  5. Guest Services Officer for Royal Caribbean International

    Deliver outstanding frontline guest service at the ship’s Guest Services desk, resolving issues, handling cash and accounts, and assisting with embarkation and guest enquiries.

    December 18, 2025 - V.Ships Leisure - English