Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

29 jobs found  |  Page 1 of 6

  1. Guest Service Agent (English & German - speaking)

    Provide front-line guest reception and support on MSC Cruises, handling inquiries, bookings, complaints, and coordinating with departments to ensure high guest satisfaction throughout voyages.

    January 21, 2026 - Security Wofsg - English

  2. Guest Service Associate / Reception - onboard cruise ship

    Provide friendly, efficient front‑desk and guest services onboard, handling check‑in/out, account queries, reservations, telephone duties, guest recovery, and administrative concierge support during rotational shipboard contracts.

    January 19, 2026 - Jobs on a Ship - English

  3. Guest Relation Host (m|f|x)

    Host guests across shipboard public areas, assist front office and excursions, and coordinate day and evening entertainment and social programmes while providing guest information and support.

    January 17, 2026 - A-ROSA Reederei GmbH - English

  4. Front Office Agent (m|f|x)

    Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.

    January 17, 2026 - A-ROSA Reederei GmbH - English

  5. Hotel Administrative Assistant

    Provide friendly, efficient front-of-house and administrative support to ensure personalized guest service, handle enquiries, and contribute to total guest satisfaction onboard.

    January 16, 2026 - Royal Caribbean Group - English