Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

28 jobs found  |  Page 1 of 6

  1. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    March 9, 2026 - People Conquest - English

  2. Guest Services

    Provide friendly, personalized guest assistance at the Guest Services desk, handling inquiries and requests; must have strong English communication and customer-contact experience.

    March 8, 2026 - Royal Caribbean Group - English

  3. Guest Services Operator

    Operate the ship's guest services telephone central, handle reservations and complaints, coordinate with departments, manage lost-and-found and administrative tasks to ensure excellent onboard guest support.

    March 5, 2026 - Seabourn Cruise Line - English

  4. International Guest Services Associate - Dutch Proficiency

    Provide premium front‑of‑house guest services onboard, handling inquiries, phone and night duties, cash transactions, and Dutch translations to support the Global Guest program.

    March 4, 2026 - Holland America Line - English

  5. Assistant Front Desk Manager

    Recruiter seeks experienced Assistant Front Desk Manager for a leading cruise line; oversee reception operations, resolve guest issues, and support front desk leadership on five-month-on, two-month-off contracts.

    March 4, 2026 - Faststream Recruitment - English