Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

27 jobs found  |  Page 1 of 6

  1. Cruise Ambassador

    Represent the cruise line onboard, warmly assist and guide guests, resolve enquiries, foster community, and enhance guest satisfaction through personalised service and multilingual communication.

    April 24, 2026 - MSC Cruises - English

  2. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    April 20, 2026 - People Conquest - English

  3. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    April 20, 2026 - People Conquest - English

  4. Guest Services Officer

    Guest Services Officer on a leading cruise line, handling reception, check‑in/out, reservations and guest enquiries; requires luxury-facing experience, fluent Italian, and 6-month on/2-month off rotation.

    April 20, 2026 - Faststream Recruitment - English

  5. Front Office Agent (m|f|x)

    Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.

    April 17, 2026 - A-ROSA Reederei GmbH - English