Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

30 jobs found  |  Page 1 of 6

  1. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    December 2, 2025 - People Conquest - English

  2. Guest Relations Officer

    Globally recognised cruise line is hiring a guest-facing receptionist to provide onboard guest services, check-in/out, reservations, and resolve guest enquiries on 6 months on, 2 months off.

    December 1, 2025 - Faststream Recruitment - English

  3. ゲストサービス担当 - Guest Services Officer (Japanese-speaking)

    豪華クルーズ船のフロントで 日本語対応を 主に 担当し チェックインや 予約手続き 問い合わせや 苦情対応 乗客への 案内や サポートを 提供します 宿舎は 同僚と 共有 期間は5〜7ヶ月 英語能力必須 興味ある方歓迎

    December 1, 2025 - All Cruise Jobs - Japanese

  4. Hospitality Operator

    Provide guests with information, handle requests and complaints, manage onboard services like luggage, wake-up calls and embarkation tasks, using ship software systems.

    November 27, 2025 - Costa Crociere - English

  5. International Guest Services Associate

    Provide premium front-desk and telephone guest services aboard ship, handling inquiries, translations for international guests, phone/night duties, cash transactions, Mariner program assistance, and app support.

    November 27, 2025 - Holland America Line - English