Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

35 jobs found  |  Page 1 of 7

  1. Guest services - Oceania and Regent Seven Seas

    Provide frontline guest services aboard Oceania and Regent Seven Seas ships, managing emergency calls, guest requests, lost-and-found, concierge duties, switchboard, cash float, and administrative tasks.

    November 13, 2025 - Jobs on a Ship - English

  2. Guest Services Operator

    Answer onboard telephone enquiries, manage reservations and lost-and-found, liaise with departments, and provide port, excursion and guest information to ensure prompt, courteous service.

    November 13, 2025 - Seabourn Cruise Line - English

  3. Guest Service Agent (Gsa)

    Provide friendly, professional reception and guest support onboard, handling inquiries, bookings, complaints, and coordinating with departments to ensure excellent service and recordkeeping.

    November 12, 2025 - Security Wofsg - English

  4. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    November 12, 2025 - People Conquest - English

  5. Guest Relations Officer

    Join a leading cruise line as a Guest Relations Officer performing reception and guest services, handling check-ins, inquiries, conflict resolution, and providing luxury guest support on six-month rotations.

    November 11, 2025 - Faststream Recruitment - English