Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

39 jobs found  |  Page 1 of 8

  1. Guest Services Officer Royal Caribbean International (with Spanish)

    Provide exceptional guest service at the ship's Guest Services desk, resolving issues, handling cash services, immigration assistance, and offering multilingual support including Spanish.

    November 15, 2025 - Uspinjaca - English

  2. Guest Services Officer Royal Caribbean International (with Italian)

    Provide frontline guest support at the ship's Guest Services desk, resolve escalated complaints, handle cash and accounts, assist with immigration, luggage, and onboard information, speaking Italian.

    November 15, 2025 - Uspinjaca - English

  3. Guest Services Officer Royal Caribbean International (with French)

    Provide frontline guest assistance, resolve complaints, manage accounts and cash services, handle lost luggage and immigration queries while maintaining professional appearance and service standards onboard.

    November 15, 2025 - Uspinjaca - English

  4. Guest Services Officer Royal Caribbean International (with German)

    Provide exceptional front-desk guest service, resolve inquiries and account issues, handle cash and immigration assistance, and support daily ship operations while speaking German and other languages.

    November 15, 2025 - Uspinjaca - English

  5. Guest services - Oceania and Regent Seven Seas

    Provide frontline guest services aboard Oceania and Regent Seven Seas ships, managing emergency calls, guest requests, lost-and-found, concierge duties, switchboard, cash float, and administrative tasks.

    November 13, 2025 - Jobs on a Ship - English