Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

28 jobs found  |  Page 1 of 6

  1. Guest Service Agent (English & German - speaking)

    Provide front-line guest reception and support on MSC Cruises, handling inquiries, bookings, complaints, and coordinating with departments to ensure high guest satisfaction throughout voyages.

    October 7, 2026 - Security Wofsg - English

  2. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    October 7, 2026 - People Conquest - English

  3. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    October 7, 2026 - People Conquest - English

  4. Ausbildung zum Hotel- und Gastgewerbeassistenten (w/m/d)- Mein Schiff Flotte

    Starte eine zweijährige Ausbildung an Bord der Mein Schiff Flotte zum Hotel- und Gastgewerbeassistenten mit Praxismodulen in Restaurant, Bar, Housekeeping sowie Front- und Backoffice und Wifi-Theorie.

    October 7, 2026 - sea chefs Human Resources Services GmbH - German

  5. Italian speaking Guest Services Officer (Cruise)

    Provide front-line guest reception, check-in/out, account management, currency exchange, reservation support, and resolve guest issues onboard while delivering Italian and English customer service.

    October 7, 2026 - Navis Consulting - English