Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

38 jobs found  |  Page 1 of 8

  1. International Guest Services Associate

    Provide Dutch‑speaking guests with front desk support, translation, and event hosting aboard ship, handling inquiries, transactions, and Global Guest program duties to ensure satisfaction.

    February 6, 2026 - Holland America Line - English

  2. Guest Services

    Provide friendly, personalized guest assistance at the Guest Services desk, handling inquiries and requests; must have strong English communication and customer-contact experience.

    February 6, 2026 - Royal Caribbean Group - English

  3. Guest Services Officer (Cruise)

    Provide front-line guest reception, account management, transactions, and information onboard; resolve issues courteously, operate reservation systems, and support safety drills while ensuring exceptional guest satisfaction.

    February 5, 2026 - Navis Consulting - English

  4. Guest Services Operator

    Operate the ship's guest services telephone central, handle reservations and complaints, coordinate with departments, manage lost-and-found and administrative tasks to ensure excellent onboard guest support.

    February 3, 2026 - Seabourn Cruise Line - English

  5. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    February 2, 2026 - People Conquest - English