Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

33 jobs found  |  Page 1 of 7

  1. Guest Service Officer-Royal Caribbean Group

    Provide frontline guest support aboard Royal Caribbean ships, handling check-ins, account services, inquiries, complaints, excursion sales, cash transactions, and ensuring exceptional customer service and timely resolution.

    February 24, 2026 - Cast-A-Way - English

  2. Ausbildung zum Hotel- und Gastgewerbeassistenten (w/m/d)- Mein Schiff Flotte

    Starte eine zweijährige Ausbildung an Bord der Mein Schiff Flotte zum Hotel- und Gastgewerbeassistenten mit Praxismodulen in Restaurant, Bar, Housekeeping sowie Front- und Backoffice und Wifi-Theorie.

    February 23, 2026 - sea chefs Human Resources Services GmbH - German

  3. Guest Services Officer (Cruise)

    Provide front-line guest reception, account management, transactions, and information onboard; resolve issues courteously, operate reservation systems, and support safety drills while ensuring exceptional guest satisfaction.

    February 23, 2026 - Navis Consulting - English

  4. Guest Services Officer

    Provide frontline guest services at the purser's desk, handling account transactions, cash and currency exchange, resolving guest inquiries and account issues aboard the ship.

    February 23, 2026 - Royal Caribbean Group - English

  5. Guest Service Agent

    Provide warm, professional, multilingual guest reception and support onboard, resolving enquiries, coordinating services, and enhancing passenger satisfaction while representing MSC Cruises' hospitality standards.

    February 23, 2026 - MSC Cruises - English