Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

29 jobs found  |  Page 1 of 6

  1. Guest Relation Host (m/w/d)

    Betreuung und aktive Gästebetreuung an Bord; Durchführung von Tages- und Abendprogrammen, Unterstützung bei Ausflügen, Rezeptionstätigkeiten und administrativer Zuarbeit für den Ausflugsexperten.

    March 12, 2026 - A-ROSA Reederei GmbH - German

  2. Front Office Agent (m/w/d)

    Betreuung der Gäste am Empfang eines Flussschiffes: Check‑in/out, Gästebetreuung, Kassenabrechnung, Reparaturmeldungen, Nachtrundgänge und Kommunikation mit Housekeeping sowie Tagesabschluss.

    March 10, 2026 - A-ROSA Reederei GmbH - German

  3. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    March 9, 2026 - People Conquest - English

  4. Guest Services

    Provide friendly, personalized guest assistance at the Guest Services desk, handling inquiries and requests; must have strong English communication and customer-contact experience.

    March 8, 2026 - Royal Caribbean Group - English

  5. Guest Services Operator

    Operate the ship's guest services telephone central, handle reservations and complaints, coordinate with departments, manage lost-and-found and administrative tasks to ensure excellent onboard guest support.

    March 5, 2026 - Seabourn Cruise Line - English