Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

24 jobs found  |  Page 1 of 5

  1. Guest Services Officer

    Provide front-line guest reception and service at the purser's desk, handling inquiries, reservations, cash transactions, account queries, and resolving guest issues professionally and efficiently.

    August 26, 2026 - Royal Caribbean Group - English

  2. Guest Relations Officer

    Provide front-line guest service at reception, handling check-in/out, account queries, cash and currency exchanges, resolving complaints, and communicating with guests and departments in multiple languages.

    August 26, 2026 - Royal Caribbean Group - English

  3. German speaking Guest Services Officer (Cruise)

    Provide front-line guest reception and support onboard, handling check-ins, account enquiries, cash transactions, reservations, and issue resolution in English and German to ensure excellent passenger experience.

    August 25, 2026 - Navis Consulting - English

  4. Italian speaking Guest Services Officer (Cruise)

    Provide front-line guest reception, check-in/out, account management, currency exchange, reservation support, and resolve guest issues onboard while delivering Italian and English customer service.

    August 25, 2026 - Navis Consulting - English

  5. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    August 24, 2026 - People Conquest - English