Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

37 jobs found  |  Page 1 of 8

  1. Faststream Recruitment

    Guest Relations Officer

    Join a leading cruise line as a Guest Relations Officer performing reception and guest services, handling check-ins, inquiries, conflict resolution, and providing luxury guest support on six-month rotations.

    November 11, 2025 - Faststream Recruitment - English

  2. BSM Cruise Services

    Guest Service Ambassador

    Provide friendly, efficient guest reception and support onboard: check-in/out, resolve account queries, assist during embarkation, handle enquiries and documentation to ensure guest satisfaction.

    November 11, 2025 - BSM Cruise Services - English

  3. Holland America Line

    International Guest Services Associate

    Provide front-desk guest services onboard, handling inquiries, financial transactions, night duties, and German-language translation for international guests while supporting the Global Guest program and loyalty initiatives.

    November 11, 2025 - Holland America Line - English

  4. Holland America Line

    International Guest Services Associate

    Provide Dutch‑speaking guests with front desk support, translation, and event hosting aboard ship, handling inquiries, transactions, and Global Guest program duties to ensure satisfaction.

    November 11, 2025 - Holland America Line - English

  5. Norwegian Cruise Line Holdings

    International Guest Services - German

    Provide frontline Guest Services to non-English-speaking passengers onboard, offering translation, arranging bookings, handling special requests and VIP support at the Guest Services desk.

    November 10, 2025 - Norwegian Cruise Line Holdings - English