Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

23 jobs found  |  Page 1 of 5

  1. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    August 11, 2026 - People Conquest - English

  2. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    August 11, 2026 - People Conquest - English

  3. Guest Services Officer

    Provide friendly, attentive frontline guest service at the ship's purser desk, handle inquiries, account transactions, complaints, and assist with reservations, currency exchange, and cruise information.

    August 7, 2026 - Princess Cruises - English

  4. Guest Services Officer

    Provide frontline guest services at the ship’s purser desk, assist Japanese-speaking passengers, handle inquiries, complaints, translations, and maintain desk hours to ensure excellent onboard customer experience.

    August 7, 2026 - Princess Cruises - English

  5. Guest Services Officer

    Provide frontline guest reception, assist Japanese-speaking passengers with inquiries, translate documents, manage complaints and follow-ups at the Guest Services desk to ensure outstanding onboard customer care.

    August 7, 2026 - Princess Cruises - English