Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

36 jobs found  |  Page 1 of 8

  1. Ausbildung zum Hotel- und Gastgewerbeassistenten (w/m/d)- Mein Schiff Flotte

    Starte eine zweijährige Ausbildung an Bord der Mein Schiff Flotte zum Hotel- und Gastgewerbeassistenten mit Praxismodulen in Restaurant, Bar, Housekeeping sowie Front- und Backoffice und Wifi-Theorie.

    November 25, 2025 - sea chefs Human Resources Services GmbH - German

  2. Mandarin Speaking Cruise Ambassador for MSC Cruises

    Serve Mandarin-speaking guests onboard Msc as an ambassador, provide guest liaison services, host events, assist excursions, operate hospitality desk, and support entertainment.

    November 25, 2025 - V.Ships Leisure - English

  3. Guest Services Officer

    Provide frontline guest services at the purser's desk, handling account transactions, cash and currency exchange, resolving guest inquiries and account issues aboard the ship.

    November 24, 2025 - Royal Caribbean Group - English

  4. Group Coordinator

    Deliver consistent, personalized guest service as part of a customer-contact team, handling enquiries, bookings and multilingual communication to ensure total guest satisfaction.

    November 24, 2025 - Royal Caribbean Group - English

  5. Guest Services Associate

    Provide warm, efficient front-desk guest service onboard, handling inquiries, reservations, administrative tasks, and cash transactions while assisting with guest concerns and promoting luxury cruise experiences.

    November 24, 2025 - Explora Journeys - English