Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

27 jobs found  |  Page 1 of 6

  1. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    October 22, 2026 - People Conquest - English

  2. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    October 22, 2026 - People Conquest - English

  3. Guest Services Officer

    Provide frontline guest assistance at the ship's Guest Services desk, handling enquiries, reservations and complaints to ensure smooth, high-quality passenger experiences onboard.

    October 21, 2026 - Faststream Recruitment - English

  4. International Guest Services Associate

    Provide multilingual front-desk and phone support to international guests, translating materials, handling inquiries, reservations and concierge requests while delivering efficient, courteous service aboard Holland America Line.

    October 20, 2026 - Holland America Line - English

  5. Guest Services Officer

    Deliver front-desk guest services onboard cruise ship, handling enquiries, reservations, and complaints; liaise with departments to resolve issues and ensure smooth, high-quality passenger experiences.

    October 15, 2026 - Faststream Recruitment - English