Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

24 jobs found  |  Page 1 of 5

  1. Guest Services Officer Italian speaking for Royal Caribbean International

    Deliver exceptional guest support aboard Royal Caribbean ships, resolving issues, managing accounts and cash services, assisting with immigration and information to ensure outstanding passenger satisfaction.

    July 29, 2026 - V.Ships Leisure - English

  2. ゲストサービス担当 - Guest Services Officer (Japanese-speaking)

    豪華クルーズ船のフロントで 日本語対応を 主に 担当し チェックインや 予約手続き 問い合わせや 苦情対応 乗客への 案内や サポートを 提供します 宿舎は 同僚と 共有 期間は5〜7ヶ月 英語能力必須 興味ある方歓迎

    July 29, 2026 - All Cruise Jobs - Japanese

  3. Cruise Ambassador

    Represent the cruise line onboard, warmly assist and guide guests, resolve enquiries, foster community, and enhance guest satisfaction through personalised service and multilingual communication.

    July 25, 2026 - MSC Cruises - English

  4. Guest Service Agent

    Provide warm, professional, multilingual guest reception and support onboard, resolving enquiries, coordinating services, and enhancing passenger satisfaction while representing MSC Cruises' hospitality standards.

    July 24, 2026 - MSC Cruises - English

  5. River - Guest Services Agent (2024)

    Provide 24-hour front desk and concierge services aboard Viking River vessels, handling check‑in/out, guest enquiries, onboard sales, complaints, and excursion coordination.

    July 24, 2026 - Viking - English