Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

25 jobs found  |  Page 1 of 5

  1. Cruise Ambassador

    Represent the cruise line onboard, warmly assist and guide guests, resolve enquiries, foster community, and enhance guest satisfaction through personalised service and multilingual communication.

    September 24, 2026 - MSC Cruises - English

  2. Guest Service Agent

    Provide warm, professional, multilingual guest reception and support onboard, resolving enquiries, coordinating services, and enhancing passenger satisfaction while representing MSC Cruises' hospitality standards.

    September 23, 2026 - MSC Cruises - English

  3. Guest services - Oceania and Regent Seven Seas

    Provide frontline guest services aboard Oceania and Regent Seven Seas ships, managing emergency calls, guest requests, lost-and-found, concierge duties, switchboard, cash float, and administrative tasks.

    September 21, 2026 - Jobs on a Ship - English

  4. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    September 21, 2026 - People Conquest - English

  5. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    September 21, 2026 - People Conquest - English