Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

37 jobs found  |  Page 1 of 8

  1. Guest Services

    Provide friendly, personalized guest assistance at the Guest Services desk, handling inquiries and requests; must have strong English communication and customer-contact experience.

    February 6, 2026 - Royal Caribbean Group - English

  2. Guest Services Officer (Cruise)

    Provide front-line guest reception, account management, transactions, and information onboard; resolve issues courteously, operate reservation systems, and support safety drills while ensuring exceptional guest satisfaction.

    February 5, 2026 - Navis Consulting - English

  3. Guest Services Operator

    Operate the ship's guest services telephone central, handle reservations and complaints, coordinate with departments, manage lost-and-found and administrative tasks to ensure excellent onboard guest support.

    February 3, 2026 - Seabourn Cruise Line - English

  4. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    February 2, 2026 - People Conquest - English

  5. Lead Navigator

    Provides guest-facing leadership supporting the Guest Services Director; resolves guest concerns, promotes OceanMedallion/MedallionClass products, delivers service excellence and public presentations onboard.

    February 2, 2026 - Princess Cruises - English