Guest Services Officer
The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.
Search Results: Guest Services Officer
31 jobs found | Page 1 of 7
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Hospitality Operator
Provide guests with information, handle requests and complaints, manage onboard services like luggage, wake-up calls and embarkation tasks, using ship software systems.
November 27, 2025 - Costa Crociere - English
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International Guest Services Associate
Provide premium front-desk and telephone guest services aboard ship, handling inquiries, translations for international guests, phone/night duties, cash transactions, Mariner program assistance, and app support.
November 27, 2025 - Holland America Line - English
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Ausbildung zum Hotel- und Gastgewerbeassistenten (w/m/d)- Mein Schiff Flotte
Starte eine zweijährige Ausbildung an Bord der Mein Schiff Flotte zum Hotel- und Gastgewerbeassistenten mit Praxismodulen in Restaurant, Bar, Housekeeping sowie Front- und Backoffice und Wifi-Theorie.
November 25, 2025 - sea chefs Human Resources Services GmbH - German
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Mandarin Speaking Cruise Ambassador for MSC Cruises
Serve Mandarin-speaking guests onboard Msc as an ambassador, provide guest liaison services, host events, assist excursions, operate hospitality desk, and support entertainment.
November 25, 2025 - V.Ships Leisure - English
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Guest Services Supervisor
Supervise and support the Guest Services desk, welcome and assist passengers, resolve complaints, handle financial transactions, coordinate check-ins, and mentor associates aboard luxury cruise ship.
November 24, 2025 - Explora Journeys - English
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