Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

37 jobs found  |  Page 1 of 8

  1. Guest Services Operator

    Operate the ship's guest services telephone central, handle reservations and complaints, coordinate with departments, manage lost-and-found and administrative tasks to ensure excellent onboard guest support.

    February 3, 2026 - Seabourn Cruise Line - English

  2. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    February 2, 2026 - People Conquest - English

  3. Lead Navigator

    Provides guest-facing leadership supporting the Guest Services Director; resolves guest concerns, promotes OceanMedallion/MedallionClass products, delivers service excellence and public presentations onboard.

    February 2, 2026 - Princess Cruises - English

  4. Jr Asst Purser (Japanese Speaking)

    Provide Japanese-speaking guests with frontline support at the Guest Services desk, handling inquiries, complaints, translations, and follow-up while maintaining published desk hours.

    February 2, 2026 - Princess Cruises - English

  5. Italian speaking Guest Services Officer for Royal Caribbean International

    Deliver exceptional guest support aboard Royal Caribbean ships, resolving issues, managing accounts and cash services, assisting with immigration and information to ensure outstanding passenger satisfaction.

    January 30, 2026 - V.Ships Leisure - English