Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

23 jobs found  |  Page 1 of 5

  1. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    May 18, 2026 - People Conquest - English

  2. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    May 18, 2026 - People Conquest - English

  3. Front Office Agent (m|f|x)

    Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.

    May 18, 2026 - A-ROSA Reederei GmbH - English

  4. Hotel Administrative Assistant

    Provide friendly, efficient front-of-house and administrative support to ensure personalized guest service, handle enquiries, and contribute to total guest satisfaction onboard.

    May 17, 2026 - Royal Caribbean Group - English

  5. Guest services - Oceania and Regent Seven Seas

    Provide frontline guest services aboard Oceania and Regent Seven Seas ships, managing emergency calls, guest requests, lost-and-found, concierge duties, switchboard, cash float, and administrative tasks.

    May 15, 2026 - Jobs on a Ship - English