Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

34 jobs found  |  Page 1 of 7

  1. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    February 20, 2026 - People Conquest - English

  2. Guest Relation Host (m|f|x)

    Host guests across shipboard public areas, assist front office and excursions, and coordinate day and evening entertainment and social programmes while providing guest information and support.

    February 16, 2026 - A-ROSA Reederei GmbH - English

  3. Finance based Apprentice Guest Service Agent

    Apprentice finance-focused guest service agent on a five-star cruise liner, assisting payroll and guest account transactions while delivering excellent customer service and clerical support.

    February 16, 2026 - Excite Recruitment - English

  4. Front Office Agent (m|f|x)

    Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.

    February 16, 2026 - A-ROSA Reederei GmbH - English

  5. Hotel Administrative Assistant

    Provide friendly, efficient front-of-house and administrative support to ensure personalized guest service, handle enquiries, and contribute to total guest satisfaction onboard.

    February 15, 2026 - Royal Caribbean Group - English