Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

32 jobs found  |  Page 1 of 7

  1. Guest Relation Host (m/w/d)

    Betreuung und aktive Gästebetreuung an Bord; Durchführung von Tages- und Abendprogrammen, Unterstützung bei Ausflügen, Rezeptionstätigkeiten und administrativer Zuarbeit für den Ausflugsexperten.

    December 10, 2025 - A-ROSA Reederei GmbH - German

  2. Front Office Agent (m/w/d)

    Betreuung der Gäste am Empfang eines Flussschiffes: Check‑in/out, Gästebetreuung, Kassenabrechnung, Reparaturmeldungen, Nachtrundgänge und Kommunikation mit Housekeeping sowie Tagesabschluss.

    December 10, 2025 - A-ROSA Reederei GmbH - German

  3. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    December 9, 2025 - People Conquest - English

  4. Guest Services

    Provide friendly, personalized guest assistance at the Guest Services desk, handling inquiries and requests; must have strong English communication and customer-contact experience.

    December 7, 2025 - Royal Caribbean Group - English

  5. Jr Asst Purser (Japanese Speaking)

    Provide Japanese-speaking guests with frontline support at the Guest Services desk, handling inquiries, complaints, translations, and follow-up while maintaining published desk hours.

    December 3, 2025 - Princess Cruises - English