River Cruise Job - Maitre d' Hotel

On behalf of our respectable Client (5* European River Cruise Line), we are looking for highly motivated Maitre d' Hotel.

YOUR RESPONSIBILITIES

• Managing the entire service department as a decision-maker
• Control and enforcement of the quality standards in the service area
• Responsibility for the sufficient supply of material, equipment and personnel for all service operations according to the prescribed standard
• Ensuring smooth service operations
• Obligation to attend during restaurant and buffet service
• Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire service area
• Responsibility for the careful handling of all equipment and machinery in the entire service
• Always available as contact for passengers regarding inquiries, complaints and suggestions in the service area
• Always available as contact for all those working in the service department
• Motivates service crew to provide excellent service
• Planning, organising, delegating special functions in the service area
• Coordinating service schedules in the service department
• Coordinating vacation schedules in the service department together with the hotel manager 

YOUR PROFILE

• Professional training as hotel / restaurant specialist or evidence of relevant experiences within the area (e.g. by internal qualification), final qualification of a hotel vocational school desired
• Several years‘ of practical experience
• Excellent knowledge of service and galley area, especially of beverages and wines
• Experience in managing complaints
• Fluent in written and spoken English and/or German depending on the ship