Maître D’Hôtel (m/f) - MSC Cruises

Discover a world of opportunities… become one of the masters of the sea of MSC Cruises!

The recruiting team of MSC Cruises is looking for highly talented, multilingual and well experienced
candidates for it's fleet of 15 state of art cruise ships!

Take advantage of this unique opportunity and apply as Maître D’Hôtel to become part of the exciting MSC Cruises family!

JOB PURPOSE

In line with MSC Cruises policies and procedures, the Maître D’Hôtel manages, motivates and coaches all dining service team members in order to provide excellent service to guests.

KEY RESPONSIBILITIES

• Ensures compliance with quality and sanitation standards and procedures in all restaurants, crew mess rooms and room service;
• Supervises, coaches, evaluates and motivates the dining service team;
• Increases on board revenue through sales for food & beverage;
• Handles and resolves guest complaints regarding dining quality and service;
• Produces daily reports to present to the Hotel Manager and corporate offices;
• Conducts daily team briefings or meetings;
• Contributes to cost control through close monitoring of the inventory.

JOB REQUIREMENTS

• Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
• Degree in hotel management or equivalent experience in 4/5 star restaurant, hotel or resort;
• Excellent management and organisation skills;
• Sales orientated;
• Excellent interpersonal and communication skills;
• Passionate about hospitality and customer service driven;
• Cruise industry experience is a strong advantage;
• STCW certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
• A recognised medical certification is required before starting to work on board.

VISA REQUIREMENTS (if any)

• Possess a valid passport and when possible a seaman book copy.

At MSC Cruises, we need outstanding people to help us create outstanding cruise experiences around the world. Join our team, and we will show you the visionary spirit and strong values that have made us grow 800% in 10 years. By 2022, we will double the number of guests we welcome aboard every year, so we are going to need enthusiastic and talented people.

We look forward to hearing from you!