Front Desk Manager

Celebrity Cruises
Reference:
ODkvMTc1
Published:
February 14, 2020
Recruiter:
Celebrity Cruises
Category:
Guest Services Jobs
Position:
Guest Services Manager
Salary:
not specified

Front Desk Managers are responsible for leading, mentoring, and training a team of individuals who provide exemplary customer service. He/she must maintain guest ratings and comments; participate in boarding processes; balance operational needs between the Financial and Guest Services departments; and assist in compiling shoreside reports as needed. Candidates must have front-of-the-house supervisory experience in an upscale cruise line, hotel, or resort.

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