IT Infrastructure specialist Royal Carribean

Royal Caribbean Cruise line and Celebrity Cruises are HIRING : IT Infrastructure specialist

Minimum requirements

• Relevant IT experience, / or cruise ship experience , similar position .
• Education : University degree, IT profile – MANDATORY
• Language skills: English – advanced level – MANDATORY
• Additional language skills: German, Italian, French, Spanish etc
• Age : at least 21 years old

Contract details

• Contract: 6 months
• Vacation: 2 months between contracts
• Salary: minimum monthly guaranteed salary
• Facilities on board : free of charge offered by the Company ( accommodation, meals, medical services )
• Accommodation : shared cabin of two
• Work schedule : 8 - 10 hours daily, free days by rotation in department

Job Cruise FEE : NO FEE for recruitment/ embarkation process

Embarkation costs : depending on ship/ itinerary ( medical files, required visas, flight ticket )

The IT Infrastructure Specialist will assists in the IT Operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, Guest Stateroom telephone and interactive television equipment.

Performs basic troubleshooting to isolate and diagnose common problems, including, but not limited to, in-stateroom equipment for In-Stateroom Entertainment (ISE, including Interactive TV) and telephone problems (IT-Managed PBX).

Image in-stateroom equipment for ISE/ITV.

Ensures proper installation and provides first-level support for all IT-supported PC’s and peripherals including ShipNet workstations, Internet café workstations (Mac or PC), and devices supporting ISE/ITV and Digital Signage.

Installs, set up and/or replace telephones. (On ships with an IT-Managed PBX)

Set up, monitor, and break down embarkation check-in equipment and operations.

Responsible for logging all time and work as well as reviewing incident tickets in the onboard incident management system and monitor respective technician’s queue.