Hotel Manager f/m

Hotel Manager f/m

EU passport: Yes
Type of Cruise: River Cruise
Salary (Net): €3125- €3325

Key areas of responsibility:

• Responsible for all hotel operations on board – supervision and coordination of all operations in the service, galley, hotel inventory controlling and administration departments
• Answerable to the shore-side management for all activities pertaining to the professional management of the hotel operations and for complying with all hotel-related policies, standards and procedures
• Cost and budget control of entire hotel operations, answerable to the shore-side management for all commercial questions, costs as well as income
• Implementation as well as continuous maintenance and improvement of the quality standards
• Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire hotel operations
• Responsibility for the careful handling of all equipment and machinery in the entire hotel operations
• Always available as contact for passengers regarding inquiries, complaints and suggestions concerning the entire hotel operations
• Motivating staff, paying attention that service is carried out in a friendly, competent mannerPlanning, organising, delegating special functions in the hotel operations
• Checking service schedules for the hotel departments
• Establishing vacation schedules together with the shore-side management

Qualification:

• Professional training / diploma in the hotel / catering sector
• Several years‘ practical experience in hotel operations or ships (or internal qualification)
• Experience in managing complaints and requests / demands
• Good general education
• Proficient English language skills
• Very good German language (depending on the vessel)
• Spanish is highly valued (depending on the vessel)

Requirements:

• European passport
• Leadership skills, assertiveness, flexibility and organisational skills; capable of motivating the staff
• Self-assured and calm manner towards staff and passengers
• Pleasant and polite manner, well-groomed appearance
• Cost and quality awareness

Your position:

Leads the entire hotel operation onboard. Reports to Corporate/Senior Hotel Manager and is relieved as per vacation schedule.

Net Salary:

Between 3125 to 3325 Euro
(The tips are included and always depending on the amount of guests onboard)