2nd Purser - Oceania & Regent Seven Seas Cruises - NCHL

Jobs on a Ship
Administration Jobs
Crew Purser
September 18, 2023


  • To maintain communication between the ship and port authorities, providing smooth daily clearance in the different ports of call for arrival and departure
  • Ensure that guests are traveling with the proper documentation
  • Assist Chief Purser with finance and administrative tasks
  • Supervise Reception Desk and carry out audits on front office finances, reporting and cash
    Pro-active approach to problem solving
  • Inbound and outbound clearance of vessel, passenger visa requirements, maintaining port requirements files, pre arrival advise to port agents, manifest distribution and port telex
  • Responsibility of the safe and secure storage of all passports for guest or other personnel included on the Guest Manifest at all times
  • Cross checking with Asst Purser that all passports are present prior to sailing and prior to any passport distribution or immigration inspection
  • Send out immigration or customs forms to guests when required for completion for ship’s clearance
  • Ensures that anyone contained within the Guest Manifest holds adequate visa or travel documents, enabling the ship to be cleared without complications or fines
  • Audit front desk cash floats on a weekly basis
  • Daily audit check on front desk cash handling
  • End of Cruise reconciliation of cash by front desk staff
  • Monitoring open cash balances from guests ensuring all guest accounts are set up in accordance with RSSC Standards
  • Controls credit card authorizations and referrals and communication with guests on corrective action
  • Responding to RSSC Accounting on past guest account queries
  • Send “method of payment’ letters to guests who have no form of payment on their onboard account
  • Send declined credit card letters to guests
  • Passes all declined credit card information and accounts to be settled by cash to Asst Purser for follow up with guest, making sure that adequate payment methods are obtained in a timely manner
  • Performs all other duties as requested by supervisor


  • MS Office Suite, Fidelio Cruise modules, Cruise Management, Quick Check In, Micros Fidelio Point of Sale, NVS – Visual Reservation System Education and Experience
  • Hospitality Background preferred and previous shipboard experience require
  • Experience in front office, revenue operations and crew operations preferred
  • Knowledge of Clearance and Port Regulations preferred
  • Excellent administrative skills
  • Ability to work in an international environment
  • Ability to perform well under pressure


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