Housekeeping Team Leader - Large Private Estate - Middle East (Ref: HRE - BB - 016)

HOUSEKEEPING TEAM LEADER - LARGE PRIVATE ESTATE - MIDDLE EAST

Great opportunity to experience another culture, gain valuable experience and be part of a large multicultural team

Package:-

• Live in - all expenses paid
• Medical Insurance
• Flight Allowance SAR5,000 PA
• 1 month’s vacations PA.
• 12-Month renewable contract

Job Summary:-

The Team Leader Housekeeping can work unsupervised and step in to lead a team during a shift, in the absence of the Senior Housekeeper. Knows and upholds company culture and all cleaning procedures as per our policies. The Team Leader Housekeeping is to assist and support the Senior Housekeeper in managing the housekeeping department. The Team Leader Housekeeping is highly organised with a strong work ethic driven by success, is confident in taking responsibility for the delivery of excellent service levels to the guests whilst ensuring that the villa is maintained to the highest standards of cleanliness and organisation.

Background, Skills and Abilities:

• Minimum of 2 years’ experience leading housekeeping in a high standards environment
• Good leadership
• Organizational skills
• Good command of English
• Able to prepare daily reports using Microsoft Office (Outlook, Word, Excel)
• Willingness to learn and teach
• Asks questions when instructions are not clear
• Responds appropriately to instructions
• Follows guidelines
• Can work as part of a team
• Assists when and where needed
• Confidentiality in all areas
• Lead by example
• Adapt easily to last minute changes
• Flexible with working overtime at special occasions

General Duties and Responsibilities:-

• Share the daily tasks with Housekeepers during meeting
• Ensure all areas are done
• Making sure all flowers are looking fresh (replace some if needed)
• Team Leader will be in charge of all guest laundry needs. 
• Ensuring that all housekeepers equipment are clean
• Ensuring that housekeepers are using the color coded rags and the right equipment
• Inspections of all areas
• Training of all new staff
• Taking stock of lockers and re-stock of lockers
• Supervise housekeeping staff, ensuring all tasks undertaken are completed efficiently and to a high standard, giving appropriate direction where necessary
• Required to stand-in as Assistant Manager in his/her absence and confidently lead and motivate the team, working independently and in close co-operation with others
• Administrative duties; use of Microsoft Outlook, Word, Excel and for data entry and records/system maintenance
• Prepare daily report and feedback to Head Housekeeper
• Be able to adapt, be flexible to a variety of situation and remain effective to meet changing demands
• Ensuring health and safety procedures are followed including safety regarding manual handling and chemical use
• To be cost conscious with the use of cleaning materials, linen, towel and other consumables
• To ensure that property is maintained properly and treated with respect at all times
• Actively participate in continuous individual training and upskilling of team, provided by the company
• Assist the management and other Hill Robinson personnel in such other matters as may be reasonably required
• Attend and participate in daily briefings, meetings, and training sessions as scheduled