German Speaking receptionist

Onur Sezgen Rexruitment
Guest Services Jobs
Receptionist / Concierge
19 July 2023


  • Min. 2-years’ experience as Receptionist in a 4* or 5* operations (hotel or cruise ships)
  • Highly proficient in spoken and written English, GERMAN an advantage
  • Strong computer skills
  • Stress tolerant
  • Familiar with a multicultural working environment
  • Self-organized, disciplined, and reliable
  • Good problem-solving skills
  • Complaint management skills

Role and Responsibilities:

  • Provide a professional and courteous service in accordance with company standards and procedures
  • Guest Check-in and Check-out
  • Handle guest complaints, special requests professionally and to inform supervisor
  • Distribute information within the team as well as to other departments
  • Ensure a complete display of all items in the onboard shop as per company standards
  • Verify all people on board (guests and crew) at departures
  • Ensure unauthorized persons are not coming on board
  • Assist Front Office Manager with preparations of the upcoming cruise and closing of the current cruise
  • Book guest checks, perform daily closings, enter guest, and crew information at embarkation
  • Count cash at every shift change
  • Ensure correct handling of all equipment, devices, and machinery
  • Participate in all safety drills
  • Report any potential safety hazards
  • Update the AGE control panel and codes when needed
  • Maintain and update the red safety book as per instructions
  • Participate in scheduled trainings, briefings, and meetings
This cruise ship job has expired. You cannot apply for it anymore.

CV Writing Service

Have your CV written by a professional CV Writer who specialises in writing CVs for candidates looking for cruise ship jobs.

More Info