Assistant Restaurant Manager

Recruiter:
ISMIRA Recruitment & Crewing Agency
Category:
Restaurant Jobs
Position:
Maître d’Hôtel
Salary:
1788 - 3000 DOLLARS
Updated:
15 May 2024

We are actively recruiting for position ASSISTANT MAITRE D` for CELEBRITY CRUISES!
The Assistant MAITRE D` assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies.

! NOTE: We can hire only these citizens of these countires: Lithuania, Latvia, Estonia, Poland & other EU countries

BENEFITS:

  • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
  • Earn recognition and career advancement opportunities
  • Travel around the World
  • Experience working with more than 72 nationalities
  • Permanent job with contract 6-8 months onboard followed by 60 days of vacation
  • Save Money as you do not pay for food and accommodation on board
  • Competitive salary (find out when apply)
  • Visa fee will be reimbursed on board
  • Medical insurance provided during contract


RESPONSIBILITIES:

  • Directs, coaches, supports, supervises and evaluates (in conjunction with the Restaurant Manager) the performance of all direct reports.
  • Individual will be responsible and held accountable for a section of the Restaurant and other specific duties assigned by the Restaurant Manager.
  • When assigned to work in the Midnight Buffet he/she will be responsible for the check in and coordination of the Restaurant personnel, assigning their respective duties (working in conjunction with the Assistant Food Manager).
  • Must be thoroughly versed with the company’s high food and service standards, anticipating and fulfilling guests’ needs.
  • Visits every table of his/her section on a daily basis, ensuring guests are totally satisfied with the food and service. Recognizes guests by their names
  • and personally takes care of all special requests and VIPs in his/her section.
  • Responsible for keeping track of all special occasions such as birthdays or anniversaries and ordering the respective amenities for the celebration.
  • Notifies the Restaurant Manager of any unhappy or difficult guests in his section for further follow up.
  • Ensures that the Restaurant personnel follow company policies at all times regarding uniforms, personal appearance and hygiene.
  • Has sound knowledge of wines and wine service and whenever necessary assists the Wine Sommelier with wine service.
  • Takes an active role in the training program for the Restaurant personnel, especially with newly hired personnel, giving them the necessary guidance to successfully integrate into the team.


REQUIREMENTS:

  • Minimum of five to eight years hospitality management experience in an upscale hotel, resort.
  • Ship board experience is mandatory required.
  • Very strong management skills in a multicultural and dynamic environment.
  • Very strong communication, problem solving, decision making, and interpersonal skills.
  • Superior customer service, teambuilding and conflict resolution skills.
  • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
  • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
  • Intermediate computer software skills required.
  • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
  • Good level of English language.
  • Minimum 21 years old.

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