Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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104 jobs found  |  Page 1 of 21

  1. Receptionist with German language skills

    Provide welcoming front desk service onboard, managing check-in/out, guest enquiries, reservations, payments, administrative duties, lost-and-found, and German-English communication.

    June 18, 2026 - Amadeus Careers - English

    Receptionist / Concierge

  2. Concierge (Shipboard)

    Provide tailored guest destination knowledge, manage onboard and shoreside reservations and tour dispatch, and coordinate with departments to ensure seamless, personalised guest experiences throughout the voyage.

    June 18, 2026 - The Ritz-Carlton Yacht Collection - English

    Receptionist / Concierge

  3. Front Office Agent (m|f|x)

    Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.

    June 17, 2026 - A-ROSA Reederei GmbH - English

    Guest Services OfficerNight Auditor

  4. Hotel Administrative Assistant

    Provide friendly, efficient front-of-house and administrative support to ensure personalized guest service, handle enquiries, and contribute to total guest satisfaction onboard.

    June 16, 2026 - Royal Caribbean Group - English

    Guest Services Officer

  5. Concierge and Events Coordinator

    Provide concierge services and coordinate group, VIP and loyalty events onboard, manage concierge lounge and guest requests, ensuring flawless execution and personalized service for up to 80+ attendees.

    June 16, 2026 - Royal Caribbean Group - English

    Receptionist / ConciergeGuest Services Officer