Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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72 jobs found  |  Page 1 of 15

  1. Junior Butler

    Provide discreet, personalized Yacht Club butler service to high-end suite guests, managing in-suite dining, reservations, bespoke requests, and anticipating VIP needs with refined professionalism.

    August 3, 2026 - MSC Cruises - English

    Butler

  2. Head Butler

    Lead the butler team to deliver personalised MSC Yacht Club guest service, anticipate needs, provide in-suite concierge assistance, train staff, and ensure service standards.

    August 3, 2026 - MSC Cruises - English

    Butler

  3. Lounge Butler

    Deliver personalized, discreet luxury service in the ship's lounge, anticipating VIP guest needs, serving refreshments, arranging special requests, and ensuring exceptional five-star onboard experiences.

    August 3, 2026 - MSC Cruises - English

    Butler

  4. Gäste Service Manager (w/m/d) - Mein Schiff Flotte

    Führt das Rezeptionsteam an Bord der Mein Schiff Flotte, verantwortet Gästebetreuung, Beschwerdemanagement und reibungslose Abläufe in Rezeption und X‑Lounge; berichtet an den Chief Purser.

    August 3, 2026 - sea chefs Human Resources Services GmbH - German

    Guest Services Manager

  5. Rezeptionist (m/w/d)

    Als Rezeptionist an Bord betreuen Sie Gäste bei Check-in/out, informieren über Schiff und Kabinen, bearbeiten Reklamationen und unterstützen das Guest Services Team in englischer Sprache.

    August 2, 2026 - AIDA Cruises - German

    Receptionist / Concierge