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Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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113 jobs found  |  Page 1 of 23

  1. 客服经理 - Mandarin Speaking Guest Services Manager

    领导船上客服团队,处理客诉与账务,协助酒店经理并准备巡航报告,协调各部门并维护优秀的中英文客户服务标准。

    January 24, 2026 - Viking - Mandarin

    Guest Services Manager

  2. Ausbildung zum Hotel- und Gastgewerbeassistenten (w/m/d)- Mein Schiff Flotte

    Starte eine zweijährige Ausbildung an Bord der Mein Schiff Flotte zum Hotel- und Gastgewerbeassistenten mit Praxismodulen in Restaurant, Bar, Housekeeping sowie Front- und Backoffice und Wifi-Theorie.

    January 24, 2026 - sea chefs Human Resources Services GmbH - German

    Guest Services OfficerReceptionist / Concierge

  3. Retreat Concierge

    Provide personalized, consistent guest services at a retreat, handling inquiries and requests, ensuring total guest satisfaction through excellent communication and multilingual support.

    January 24, 2026 - Royal Caribbean Group - English

    Receptionist / Concierge

  4. Junior Concierge

    Provide personalized guest service at the concierge desk, assisting with inquiries, reservations, and multilingual communication to ensure exceptional satisfaction and smooth guest experiences onboard.

    January 24, 2026 - Royal Caribbean Group - English

    Receptionist / Concierge

  5. Event Coordinator

    Provide personalised guest services and customer support, handling enquiries, communications and events; require strong English communication and customer-contact experience, additional languages highly desirable.

    January 24, 2026 - Royal Caribbean Group - English

    International Host/ess