Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

Select a position >

103 jobs found  |  Page 1 of 21

  1. Gäste Service Manager (w/m/d) - Mein Schiff Flotte

    Führt das Rezeptionsteam an Bord der Mein Schiff Flotte, verantwortet Gästebetreuung, Beschwerdemanagement und reibungslose Abläufe in Rezeption und X‑Lounge; berichtet an den Chief Purser.

    May 4, 2026 - sea chefs Human Resources Services GmbH - German

    Guest Services Manager

  2. Head Butler

    Lead the butler team to deliver personalised MSC Yacht Club guest service, anticipate needs, provide in-suite concierge assistance, train staff, and ensure service standards.

    May 4, 2026 - MSC Cruises - English

    Butler

  3. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    May 4, 2026 - People Conquest - English

    Guest Services Officer

  4. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    May 4, 2026 - People Conquest - English

    Guest Services Officer

  5. Rezeptionist (m/w/d)

    Als Rezeptionist an Bord betreuen Sie Gäste bei Check-in/out, informieren über Schiff und Kabinen, bearbeiten Reklamationen und unterstützen das Guest Services Team in englischer Sprache.

    May 4, 2026 - AIDA Cruises - German

    Receptionist / Concierge