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Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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102 jobs found  |  Page 1 of 21

  1. Spanish International Host/Hostess

    Provide Spanish-speaking guests with translation, hospitality and public-relations support onboard, delivering translations, announcements, guest assistance, promoting services, and handling complaints and medical escorting.

    December 27, 2025 - Costa Crociere - English

    International Host/ess

  2. Hospitality Operator

    Provide guests with information, handle requests and complaints, manage onboard services like luggage, wake-up calls and embarkation tasks, using ship software systems.

    December 27, 2025 - Costa Crociere - English

    Guest Services Officer

  3. Mandarin speaking Butler for Silversea Cruises

    Deliver personalized in-suite butler and food and beverage service for luxury Silversea guests, managing suite preparation, amenities, laundry, reservations, and guest requests with discretion.

    December 27, 2025 - V.Ships Leisure - English

    Butler

  4. Front Office Supervisor (m|f|x)

    Supervise and operate the ship's 24-hour reception, manage guest services, handle cash and complaints, coordinate embarkation, and lead reception staff.

    December 27, 2025 - A-ROSA Reederei GmbH - English

    Guest Services Manager

  5. Junior Guest Relation Officer

    Provide personalised, consistent guest support at reception and through guest relations, handling inquiries, reservations, and multilingual communication to ensure total passenger satisfaction.

    December 27, 2025 - Royal Caribbean Group - English

    Guest Services Officer