Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

Select a position >

79 jobs found  |  Page 1 of 16

  1. Front Office Supervisor (m|f|x)

    Supervise and operate the ship's 24-hour reception, manage guest services, handle cash and complaints, coordinate embarkation, and lead reception staff.

    July 26, 2026 - A-ROSA Reederei GmbH - English

    Guest Services Manager

  2. Suiten Service / Butler (w/m/d) - Luxuskreuzfahrt

    Als Butler im Suiten Service betreust du Top-Suiten, bietest persönlichen Service, Servieren, Koffer auspacken, Wäsche-/Bügelorganisation sowie Gästewünsche und leichte Reinigungsaufgaben während Vertragszeit an Bord.

    July 26, 2026 - sea chefs Human Resources Services GmbH - German

    Butler

  3. Front Desk Manager

    Manage all guest-facing operations at Guest Services, supervise Front Desk and Neptune Lounge teams, resolve escalations, conduct training, and support the Guest Services Manager.

    July 25, 2026 - Holland America Line - English

    Guest Services Manager

  4. Cruise Ambassador

    Represent the cruise line onboard, warmly assist and guide guests, resolve enquiries, foster community, and enhance guest satisfaction through personalised service and multilingual communication.

    July 25, 2026 - MSC Cruises - English

    Guest Services OfficerInternational Host/ess

  5. Future Cruise Consultant

    Sell and book future cruises for current passengers onboard, advising on itineraries, promotions and reservations to drive repeat bookings and guest loyalty.

    July 24, 2026 - MSC Cruises - English

    Future Cruise Consultant