Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (16)
- Guest Services Officer (20)
- Night Auditor (8)
- Receptionist / Concierge (17)
- International Host/ess (11)
- Future Cruise Consultant (3)
- Butler (9)
- Bell Person (0)
73 jobs found | Page 1 of 15
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Guest Services Director
Lead and manage the ship's Guest Services and Customer Relations team, overseeing reception, embarkation, complaints, financial procedures, and coordination with shoreside for exceptional passenger experiences.
January 7, 2026 - Saga Holidays - English
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Night Auditor
Perform overnight financial reconciliations, audits and account management for guests and revenue centers, handle late check-ins, currency exchanges, and end-of-day reporting for the purser.
January 7, 2026 - Norwegian Cruise Line Holdings - English
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Concierge (Shipboard)
Provide tailored guest destination knowledge, manage onboard and shoreside reservations and tour dispatch, and coordinate with departments to ensure seamless, personalised guest experiences throughout the voyage.
January 6, 2026 - The Ritz-Carlton Yacht Collection - English
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Senior Concierge (Shipboard)
Lead and supervise the onboard Concierge team, coordinate shore collections and tour escort plans, deliver destination training, and liaise with suite ambassadors to enhance guest shore experiences.
January 6, 2026 - The Ritz-Carlton Yacht Collection - English
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China - Guest Services Agent
Manage and supervise the ship's reception and shop, handle check-in/out, guest enquiries and complaints, inventory, cashless systems, and provide hotel administrative support.
January 6, 2026 - Viking - English