Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (25)
- Guest Services Officer (27)
- Night Auditor (7)
- Receptionist / Concierge (26)
- International Host/ess (12)
- Future Cruise Consultant (10)
- Butler (24)
- Bell Person (0)
120 jobs found | Page 1 of 24
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Front Office Agent (m/w/d)
Betreuung der Gäste am Empfang eines Flussschiffes: Check‑in/out, Gästebetreuung, Kassenabrechnung, Reparaturmeldungen, Nachtrundgänge und Kommunikation mit Housekeeping sowie Tagesabschluss.
October 15, 2026 - A-ROSA Reederei GmbH - German
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Front Office Supervisor (m|f|x)
Supervise and operate the ship's 24-hour reception, manage guest services, handle cash and complaints, coordinate embarkation, and lead reception staff.
October 15, 2026 - A-ROSA Reederei GmbH - English
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Front Office Supervisor (m/w/d)
Führung und operative Verantwortung der 24-Stunden-Rezeption an Bord, inklusive Gästebetreuung, Reklamationsbearbeitung, Dienstplanung, Kassenführung, Ein-/Ausschiffungskoordination, Teamführung, Sicherheitsaufgaben und administrative Abwicklung.
October 15, 2026 - A-ROSA Reederei GmbH - German
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Front Office Agent (m|f|x)
Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.
October 15, 2026 - A-ROSA Reederei GmbH - English
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Guest Relation Manager - (Ocean)
Lead and supervise Guest Service Officers onboard, resolve guest queries, complaints, and service issues, liaise with departments to ensure prompt, satisfactory guest experience on luxury ocean cruises.
October 15, 2026 - Scenic & Emerald Ocean Cruises - English