Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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90 jobs found  |  Page 1 of 18

  1. Front Office Supervisor (m|f|x)

    Supervise and operate the ship's 24-hour reception, manage guest services, handle cash and complaints, coordinate embarkation, and lead reception staff.

    June 26, 2026 - A-ROSA Reederei GmbH - English

    Guest Services Manager

  2. Suiten Service / Butler (w/m/d) - Luxuskreuzfahrt

    Als Butler im Suiten Service betreust du Top-Suiten, bietest persönlichen Service, Servieren, Koffer auspacken, Wäsche-/Bügelorganisation sowie Gästewünsche und leichte Reinigungsaufgaben während Vertragszeit an Bord.

    June 26, 2026 - sea chefs Human Resources Services GmbH - German

    Butler

  3. 客服经理 - Mandarin Speaking Guest Services Manager

    领导船上客服团队,处理客诉与账务,协助酒店经理并准备巡航报告,协调各部门并维护优秀的中英文客户服务标准。

    June 26, 2026 - Viking - Mandarin

    Guest Services Manager

  4. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    June 25, 2026 - People Conquest - English

    Guest Services Officer

  5. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    June 25, 2026 - People Conquest - English

    Guest Services Officer