Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (28)
- Guest Services Officer (27)
- Night Auditor (7)
- Receptionist / Concierge (23)
- International Host/ess (10)
- Future Cruise Consultant (8)
- Butler (24)
- Bell Person (0)
115 jobs found | Page 1 of 23
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Future Cruise Consultant (English & German - speaking)
Sell and process future cruise bookings onboard by approaching guests, advising on itineraries and promotions, achieving sales targets while maintaining high guest satisfaction and reporting to Hotel Director.
November 14, 2026 - Seamen Group - English
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Front Office Agent (all genders)
Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.
November 14, 2026 - A-ROSA Reederei GmbH - English
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Front Office Agent (m/w/d)
Betreuung der Gäste am Empfang eines Flussschiffes: Check‑in/out, Gästebetreuung, Kassenabrechnung, Reparaturmeldungen, Nachtrundgänge und Kommunikation mit Housekeeping sowie Tagesabschluss.
November 14, 2026 - A-ROSA Reederei GmbH - German
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Front Office Supervisor (all genders)
Supervise and operate the ship's 24-hour reception, manage guest services, handle cash and complaints, coordinate embarkation, and lead reception staff.
November 14, 2026 - A-ROSA Reederei GmbH - English
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Front Office Supervisor (m/w/d)
Führung und operative Verantwortung der 24-Stunden-Rezeption an Bord, inklusive Gästebetreuung, Reklamationsbearbeitung, Dienstplanung, Kassenführung, Ein-/Ausschiffungskoordination, Teamführung, Sicherheitsaufgaben und administrative Abwicklung.
November 14, 2026 - A-ROSA Reederei GmbH - German