Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (20)
- Guest Services Officer (29)
- Night Auditor (6)
- Receptionist / Concierge (23)
- International Host/ess (15)
- Future Cruise Consultant (9)
- Butler (20)
- Bell Person (0)
109 jobs found | Page 1 of 22
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China - Guest Services Agent
Manage and supervise the ship's reception and shop, handle check-in/out, guest enquiries and complaints, inventory, cashless systems, and provide hotel administrative support.
April 8, 2026 - Viking - English
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Reiseberater (m/w/d) an Bord der AIDA Schiffe
Beratung, Reservierung und Verkauf zukünftiger Aida-Reisen an Bord; Durchführung von Informationsveranstaltungen, Betreuung des Clubprogramms sowie Erstellung von Sales-Materialien und Reporting.
April 8, 2026 - AIDA Cruises - German
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Guest Services Supervisor
Supervise and support the Guest Services desk, welcome and assist passengers, resolve complaints, handle financial transactions, coordinate check-ins, and mentor associates aboard luxury cruise ship.
April 8, 2026 - Explora Journeys - English
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International Host/ess
Provide multilingual guest support, translation, and personalised hospitality onboard, acting as brand ambassador while leading guest interactions, events, and problem resolution throughout the journey.
April 8, 2026 - Explora Journeys - English
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Butler
Provide highly personalized in-suite service to Retreat guests, coordinating with departments, managing amenities, taste-testing items, and advocating for seamless luxury guest experiences aboard the ship.
April 8, 2026 - Royal Caribbean Group - English