Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (29)
- Guest Services Officer (28)
- Night Auditor (8)
- Receptionist / Concierge (26)
- International Host/ess (11)
- Future Cruise Consultant (10)
- Butler (26)
- Bell Person (0)
125 jobs found | Page 1 of 25
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Butler
Provide personalized, high-end in-suite service to suite guests, including preparing suites, replenishing amenities, serving food and beverages, arranging special requests, and resolving guest concerns.
November 12, 2026 - Royal Caribbean Group - English
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Suite Manager
Lead the onboard Suite Class program to deliver personalized, premium guest service; manage suite guest expectations, coordinate butler teams and ensure flawless in-suite experiences.
November 12, 2026 - Royal Caribbean Group - English
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Senior Receptionist
Provide personalized front-desk service to guests, handling check-in/out, inquiries, reservations and resolving issues, using excellent English; additional languages highly preferred.
November 12, 2026 - Royal Caribbean Group - English
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Receptionist
Provide friendly, efficient reception service to guests, handling check-in/out, account inquiries, reservations, and general information while delivering personalized assistance and multilingual support to enhance guest satisfaction.
November 12, 2026 - Royal Caribbean Group - English
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Guest Relations Manager
Lead and train Front Desk, Suite, Concierge, and Documentation teams to deliver proactive, multilingual guest services onboard, resolve complex guest issues, and champion the onboard service program.
November 12, 2026 - Royal Caribbean Group - English