Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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96 jobs found  |  Page 1 of 20

  1. Front Desk Manager

    Manage all guest-facing operations at Guest Services, supervise Front Desk and Neptune Lounge teams, resolve escalations, conduct training, and support the Guest Services Manager.

    March 27, 2026 - Holland America Line - English

    Guest Services Manager

  2. 客服经理 - Mandarin Speaking Guest Services Manager

    领导船上客服团队,处理客诉与账务,协助酒店经理并准备巡航报告,协调各部门并维护优秀的中英文客户服务标准。

    March 26, 2026 - Viking - Mandarin

    Guest Services Manager

  3. Rezeptionist (m/w/d)

    Als Rezeptionist an Bord betreuen Sie Gäste, führen Check-in/Check-out durch, informieren zu Schiff und Kabinen, bearbeiten Reklamationen und unterstützen das Gästeservice-Team.

    March 25, 2026 - AIDA Cruises - German

    Receptionist / Concierge

  4. Suite Manager

    Lead the onboard Suite Class program to deliver personalized, premium guest service; manage suite guest expectations, coordinate butler teams and ensure flawless in-suite experiences.

    March 25, 2026 - Royal Caribbean Group - English

    Butler

  5. Guest Services Officer

    Provide frontline guest services at the purser's desk, handling account transactions, cash and currency exchange, resolving guest inquiries and account issues aboard the ship.

    March 25, 2026 - Royal Caribbean Group - English

    Guest Services Officer