Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (23)
- Guest Services Officer (28)
- Night Auditor (7)
- Receptionist / Concierge (23)
- International Host/ess (13)
- Future Cruise Consultant (9)
- Butler (18)
- Bell Person (0)
106 jobs found | Page 1 of 22
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Sales Associate, Future Cruise & Shore Excursions
Onboard sales associate selling future cruises and shore excursions, conducting guest consultations and presentations, supporting FCC and Shorex teams administratively and driving onboard revenue.
May 1, 2026 - Holland America Line - English
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Mandarin speaking Guest Experience Coordinator for Ponant Cruises
Onboard Mandarin-speaking coordinator delivering personalized guest experiences for Ponant Cruises by liaising between departments, resolving issues, coordinating events, and analysing feedback to improve NPS.
May 1, 2026 - V.Ships Leisure - English
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Cruise Ambassador Mandarin Speaking for MSC Cruises
Serve Mandarin-speaking guests onboard Msc as an ambassador, provide guest liaison services, host events, assist excursions, operate hospitality desk, and support entertainment.
May 1, 2026 - V.Ships Leisure - English
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Night Auditor
Conduct overnight financial audits and reconciliations, process payments and cash handling, manage card authorizations, and provide guest services and administrative support during the ship's night shift.
May 1, 2026 - Explora Journeys - English
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Guest Services Officer Italian speaking for Royal Caribbean International
Deliver exceptional guest support aboard Royal Caribbean ships, resolving issues, managing accounts and cash services, assisting with immigration and information to ensure outstanding passenger satisfaction.
April 30, 2026 - V.Ships Leisure - English