Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (23)
- Guest Services Officer (28)
- Night Auditor (7)
- Receptionist / Concierge (21)
- International Host/ess (13)
- Future Cruise Consultant (9)
- Butler (18)
- Bell Person (0)
104 jobs found | Page 1 of 21
-
Lead Navigator
Provides guest-facing leadership supporting the Guest Services Director; resolves guest concerns, promotes OceanMedallion/MedallionClass products, delivers service excellence and public presentations onboard.
May 3, 2026 - Princess Cruises - English
-
Yc Guest Service Agent
Provide personalized, high-end guest reception and concierge services in the Yacht Club, managing reservations, special requests, and coordinating with departments to ensure exceptional luxury experiences.
May 3, 2026 - MSC Cruises - English
-
Events & Guest Services Supervisor
Supervise and coordinate onboard group events, weddings, and VIP suite services; liaise with departments, manage group accounts, mentor guest services staff, and ensure exceptional guest experiences.
May 3, 2026 - Princess Cruises - English
-
Suite Experience Concierge
Deliver elevated, personalized concierge service for suite and VIP guests, manage the Concierge Lounge, coordinate reservations and events, and resolve guest issues throughout cruises.
May 3, 2026 - Princess Cruises - English
-
Jr Asst Purser (Japanese Speaking)
Provide Japanese-speaking guests with frontline support at the Guest Services desk, handling inquiries, complaints, translations, and follow-up while maintaining published desk hours.
May 3, 2026 - Princess Cruises - English