Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (22)
- Guest Services Officer (29)
- Night Auditor (7)
- Receptionist / Concierge (22)
- International Host/ess (13)
- Future Cruise Consultant (8)
- Butler (17)
- Bell Person (0)
105 jobs found | Page 1 of 21
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客服经理 - Mandarin Speaking Guest Services Manager
领导船上客服团队，处理客诉与账务，协助酒店经理并准备巡航报告，协调各部门并维护优秀的中英文客户服务标准。
April 26, 2026 - Viking - Mandarin
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Rezeptionist (m/w/d)
Als Rezeptionist an Bord betreuen Sie Gäste, führen Check-in/Check-out durch, informieren zu Schiff und Kabinen, bearbeiten Reklamationen und unterstützen das Gästeservice-Team.
April 25, 2026 - AIDA Cruises - German
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Suite Manager
Lead the onboard Suite Class program to deliver personalized, premium guest service; manage suite guest expectations, coordinate butler teams and ensure flawless in-suite experiences.
April 25, 2026 - Royal Caribbean Group - English
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Guest Services Officer
Provide frontline guest services at the purser's desk, handling account transactions, cash and currency exchange, resolving guest inquiries and account issues aboard the ship.
April 24, 2026 - Royal Caribbean Group - English
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Guest Services Manager
Lead Guest Services team to deliver personalized, anticipatory support, drive guest satisfaction and feedback-driven culture; manage staff training and complex guest issue resolution onboard.
April 24, 2026 - Royal Caribbean Group - English