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Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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99 jobs found  |  Page 1 of 20

  1. Lifestyle Concierge - (Ocean)

    Deliver personalised concierge service aboard Scenic and Emerald luxury cruise ships, promoting future cruise and boutique sales, loyalty programs, hosting entertainment and ensuring guest satisfaction.

    March 6, 2026 - Scenic & Emerald Ocean Cruises - English

    Receptionist / ConciergeFuture Cruise Consultant

  2. FCS Mgr & Scenic Club Rep - Future Cruise Sales Manager (Ocean)

    Sell and promote future cruise bookings and the loyalty programme onboard, host guest events, engage with passengers, and complete end-of-cruise revenue reporting to increase onboard sales.

    March 6, 2026 - Scenic & Emerald Ocean Cruises - English

    Future Cruise Consultant

  3. Butler

    Provide personalized, high-end in-suite service to suite guests, including preparing suites, replenishing amenities, serving food and beverages, arranging special requests, and resolving guest concerns.

    March 6, 2026 - Royal Caribbean Group - English

    Butler

  4. Guest Services Operator

    Operate the ship's guest services telephone central, handle reservations and complaints, coordinate with departments, manage lost-and-found and administrative tasks to ensure excellent onboard guest support.

    March 5, 2026 - Seabourn Cruise Line - English

    Guest Services Officer

  5. Gäste Service Manager (w/m/d) - Mein Schiff Flotte

    Führt das Rezeptionsteam an Bord der Mein Schiff Flotte, verantwortet Gästebetreuung, Beschwerdemanagement und reibungslose Abläufe in Rezeption und X‑Lounge; berichtet an den Chief Purser.

    March 5, 2026 - sea chefs Human Resources Services GmbH - German

    Guest Services Manager