Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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127 jobs found  |  Page 1 of 26

  1. Suiten Service / Butler (w/m/d) - Luxuskreuzfahrt

    Als Butler im Suiten Service betreust du Top-Suiten, bietest persönlichen Service, Servieren, Koffer auspacken, Wäsche-/Bügelorganisation sowie Gästewünsche und leichte Reinigungsaufgaben während Vertragszeit an Bord.

    October 24, 2026 - sea chefs Human Resources Services GmbH - German

    Butler

  2. Cruise Ambassador

    Represent the cruise line onboard, warmly assist and guide guests, resolve enquiries, foster community, and enhance guest satisfaction through personalised service and multilingual communication.

    October 24, 2026 - MSC Cruises - English

    Guest Services OfficerInternational Host/ess

  3. Future Cruise Consultant

    Sell and book future cruises for current passengers onboard, advising on itineraries, promotions and reservations to drive repeat bookings and guest loyalty.

    October 23, 2026 - MSC Cruises - English

    Future Cruise Consultant

  4. Guest Services Manager

    Lead and coach the ship’s Guest Services team, manage reception operations and escalated guest complaints, oversee financial procedures, and ensure health, safety and service excellence onboard.

    October 23, 2026 - Excite Recruitment - English

    Guest Services Manager

  5. International Guest Services (French, Italian, Spanish, German, Portuguese, Russian, Japanese) - Norwegian Cruise Line

    Provide translation and dedicated guest services to non-English-speaking passengers, handling special requests, translations, embarkation/disembarkation assistance, and coordinating with departments for guest satisfaction.

    October 23, 2026 - Jobs on a Ship - English

    International Host/ess