Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

Select a position >

89 jobs found  |  Page 1 of 18

  1. Butler

    Provide discreet, personalized luxury butler service to Yacht Club suite guests, anticipating needs, coordinating reservations, in-suite dining, and bespoke experiences aboard on a rotating schedule.

    September 2, 2026 - MSC Cruises - English

    Butler

  2. Gäste Service Manager (w/m/d) - Mein Schiff Flotte

    Führt das Rezeptionsteam an Bord der Mein Schiff Flotte, verantwortet Gästebetreuung, Beschwerdemanagement und reibungslose Abläufe in Rezeption und X‑Lounge; berichtet an den Chief Purser.

    September 2, 2026 - sea chefs Human Resources Services GmbH - German

    Guest Services Manager

  3. Rezeptionist (m/w/d)

    Als Rezeptionist an Bord betreuen Sie Gäste bei Check-in/out, informieren über Schiff und Kabinen, bearbeiten Reklamationen und unterstützen das Guest Services Team in englischer Sprache.

    September 1, 2026 - AIDA Cruises - German

    Receptionist / Concierge

  4. Mandarin speaking Guest Experience Coordinator for Ponant Cruises

    Coordinate and personalize guests’ onboard experiences for Ponant Cruises, liaising between departments, managing feedback, assisting VIPs and Mandarin-speaking passengers, and supporting entertainment and shore excursions.

    September 1, 2026 - V.Ships Leisure - English

    Guest Services OfficerInternational Host/ess

  5. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    September 1, 2026 - People Conquest - English

    Guest Services Officer