Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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106 jobs found  |  Page 1 of 22

  1. Front Office Agent (m|f|x)

    Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.

    June 17, 2026 - A-ROSA Reederei GmbH - English

    Guest Services OfficerNight Auditor

  2. Hotel Administrative Assistant

    Provide friendly, efficient front-of-house and administrative support to ensure personalized guest service, handle enquiries, and contribute to total guest satisfaction onboard.

    June 16, 2026 - Royal Caribbean Group - English

    Guest Services Officer

  3. Guest Service Supervisor

    Supervise and coach Guest Services Ambassadors, manage check-in/out and guest account queries, assist during embarkation and debarkation, support the Guest Experiences Manager and participate in safety drills.

    June 16, 2026 - BSM Cruise Services - English

    Guest Services Officer

  4. Concierge and Events Coordinator

    Provide concierge services and coordinate group, VIP and loyalty events onboard, manage concierge lounge and guest requests, ensuring flawless execution and personalized service for up to 80+ attendees.

    June 16, 2026 - Royal Caribbean Group - English

    Receptionist / ConciergeGuest Services Officer

  5. Butler (Cci)

    Provide personalised, discreet butler service to Retreat suite guests onboard, coordinating inter-departmental requests, ensuring amenities, and maintaining impeccable standards of guest experience.

    June 16, 2026 - Royal Caribbean Group - English

    Butler