Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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99 jobs found  |  Page 1 of 20

  1. Lifestyle Concierge - (Ocean)

    Deliver personalised concierge service aboard Scenic and Emerald luxury cruise ships, promoting future cruise and boutique sales, loyalty programs, hosting entertainment and ensuring guest satisfaction.

    May 6, 2026 - Scenic & Emerald Ocean Cruises - English

    Receptionist / ConciergeFuture Cruise Consultant

  2. Shore Concierge for Silversea Cruises

    Assist Shore Concierge Manager delivering personalised shore concierge services including tour bookings, private arrangements, tour escorts, disembarkation coordination, and administrative tasks to ensure exceptional guest satisfaction aboard Silversea.

    May 6, 2026 - V.Ships Leisure - English

    Receptionist / Concierge

  3. Guest Relations Manager for Silversea Cruises

    Lead the shipboard reception team to deliver exceptional, individualized guest services, supervise front office operations, resolve complex complaints, and support hotel administration on Silversea luxury cruises.

    May 6, 2026 - V.Ships Leisure - English

    Guest Services Manager

  4. Reisemanager (w/m/d) - Mein Schiff Flotte

    Als Reisemanager an Bord der Mein Schiff Flotte verantwortest du Gästebetreuung, Reklamationsmanagement, Organisation von Wechseltagen sowie Verkauf und Buchung künftiger Reisen.

    May 6, 2026 - sea chefs Human Resources Services GmbH - German

    Guest Services ManagerFuture Cruise Consultant

  5. Guest Experience Ambassador (English & German - speaking)

    Provide multilingual guest support onboard, assisting Guest Services with enquiries, acting as cultural liaison during embarkation, activities and disembarkation to ensure high guest satisfaction.

    May 5, 2026 - World of Seamen Group - English

    International Host/ess