Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (25)
- Guest Services Officer (37)
- Night Auditor (7)
- Receptionist / Concierge (31)
- International Host/ess (13)
- Future Cruise Consultant (7)
- Butler (13)
- Bell Person (1)
118 jobs found | Page 1 of 24
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China - Guest Services Agent
Manage and supervise the ship's reception and shop, handle check-in/out, guest enquiries and complaints, inventory, cashless systems, and provide hotel administrative support.
February 5, 2026 - Viking - English
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Senior Concierge (Shipboard)
Lead and supervise the onboard Concierge team, coordinate shore collections and tour escort plans, deliver destination training, and liaise with suite ambassadors to enhance guest shore experiences.
February 5, 2026 - The Ritz-Carlton Yacht Collection - English
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Guest Services Officer (Cruise)
Provide front-line guest reception, account management, transactions, and information onboard; resolve issues courteously, operate reservation systems, and support safety drills while ensuring exceptional guest satisfaction.
February 5, 2026 - Navis Consulting - English
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Guest Services Manager -Cruise
Lead and manage the onboard guest services team, ensuring exceptional guest satisfaction, resolving escalated issues, coordinating embarkation/disembarkation, scheduling, budgeting, and continuous service improvement.
February 5, 2026 - Navis Consulting - English
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Assistant Front Desk Manager -Cruise Ship Worldwide
Support Front Desk Manager in delivering exceptional guest experiences onboard, leading desk operations, coaching staff, resolving escalations, and managing embarkation, cash handling, and compliance.
February 5, 2026 - Navis Consulting - English