Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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103 jobs found  |  Page 1 of 21

  1. International Guest Services - German

    Provide guest services to non-English-speaking passengers, translating, assisting with group requests, bookings, special needs, and coordinating with departments to ensure excellent onboard experience.

    September 19, 2026 - Norwegian Cruise Line Holdings - English

    International Host/ess

  2. Future Cruise Consultant for MSC Cruises with Mandarin and Japanese language

    Sell and secure future cruise bookings onboard, manage MSC Voyagers Club loyalty program, assist members, meet revenue targets, and coordinate with onboard and corporate teams.

    September 19, 2026 - V.Ships Leisure - English

    Future Cruise Consultant

  3. Guest Services Manager - onboard cruise ship

    Lead Guest Services desk onboard, supervise Guest Services staff, manage embarkation procedures, resolve guest complaints, coordinate with hotel and shore teams to ensure excellent guest experience.

    September 18, 2026 - Jobs on a Ship - English

    Guest Services Manager

  4. Concierge Manager - Immediate Hire

    Lead onboard concierge team, design and manage resident destination programming, coordinate shore excursions, private transfers and logistics, and deliver bespoke luxury guest services while overseeing budgets and staff.

    September 18, 2026 - The World - English

    Guest Services Manager

  5. Company Ambassador on Cruise Ship

    Sell and promote onboard products and services to guests, drive revenue through proactive upselling, deliver presentations, support departmental sales targets, and ensure excellent customer service.

    September 18, 2026 - Talent Odyssey - English

    Future Cruise ConsultantGuest Services Officer