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Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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103 jobs found  |  Page 1 of 21

  1. Front Office Supervisor (m/w/d)

    Führung und operative Verantwortung der 24-Stunden-Rezeption an Bord, inklusive Gästebetreuung, Reklamationsbearbeitung, Dienstplanung, Kassenführung, Ein-/Ausschiffungskoordination, Teamführung, Sicherheitsaufgaben und administrative Abwicklung.

    January 8, 2026 - A-ROSA Reederei GmbH - German

    Guest Services Manager

  2. Guest Services Director – Cruise Ships

    Lead the ship's guest services team, managing reception, embarkation/disembarkation, complaints, cabin allocations and financial reporting to ensure exceptional guest experience and operational compliance.

    January 8, 2026 - Excite Recruitment - English

    Guest Services Manager

  3. Future Cruise Consultant

    Sell and promote future cruises onboard by engaging guests through presentations, events and personalized consultations; manage bookings, report to senior team, and achieve passenger and revenue targets.

    January 8, 2026 - Costa Crociere - English

    Future Cruise Consultant

  4. Front Desk Manager- Cruise Ship Worldwide

    Lead and manage the shipboard front desk team, oversee embarkation and debarkation, resolve guest issues, ensure cash handling compliance, coach staff, and drive operational excellence and guest satisfaction.

    January 8, 2026 - Navis Consulting - English

    Guest Services Manager

  5. Assistant Front Desk Manager -Cruise Ship Worldwide

    Support Front Desk Manager in delivering exceptional guest experiences onboard, leading desk operations, coaching staff, resolving escalations, and managing embarkation, cash handling, and compliance.

    January 8, 2026 - Navis Consulting - English

    Guest Services Manager