Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (19)
- Guest Services Officer (29)
- Night Auditor (6)
- Receptionist / Concierge (20)
- International Host/ess (14)
- Future Cruise Consultant (7)
- Butler (15)
- Bell Person (0)
97 jobs found | Page 1 of 20
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Cruise Ambassador
Represent the cruise line onboard, warmly assist and guide guests, resolve enquiries, foster community, and enhance guest satisfaction through personalised service and multilingual communication.
June 24, 2026 - MSC Cruises - English
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Guest Services Manager
Lead Guest Services team onboard to resolve escalated guest issues, manage embarkation, train staff, host guest functions, and liaise with shore-side Guest Relations and senior management.
June 24, 2026 - Explora Journeys - English
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Residence Manager
Lead and supervise the Residence Hosts team delivering personalized butler and concierge services for Residence guests, ensuring high standards, food safety, and Owner Suite maintenance.
June 24, 2026 - Explora Journeys - English
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Guest Service Agent
Provide warm, professional, multilingual guest reception and support onboard, resolving enquiries, coordinating services, and enhancing passenger satisfaction while representing MSC Cruises' hospitality standards.
June 24, 2026 - MSC Cruises - English
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Future Cruise Consultant
Sell and book future cruises for current passengers onboard, advising on itineraries, promotions and reservations to drive repeat bookings and guest loyalty.
June 24, 2026 - MSC Cruises - English