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Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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107 jobs found | Page 1 of 22

Junior Concierge (Shipboard)

Provide concierge services onboard by researching ports, preparing guest itineraries, conducting port inspections, assisting dispatch and supporting the destination desk to ensure exceptional guest shore experiences.

November 14, 2025 - The Ritz-Carlton Yacht Collection - English
Receptionist / Concierge
Cruise Sales Associate

Sell and promote future cruise reservations onboard, support Cruise Sales Manager and assistant, execute daily onboard sales operations, collaborate with Shorex and hotel teams to meet revenue targets.

November 13, 2025 - Royal Caribbean Group - English
Future Cruise Consultant
Guest services - Oceania and Regent Seven Seas

Provide frontline guest services aboard Oceania and Regent Seven Seas ships, managing emergency calls, guest requests, lost-and-found, concierge duties, switchboard, cash float, and administrative tasks.

November 13, 2025 - Jobs on a Ship - English
Guest Services Officer
International Guest Services (French, Italian, Spanish, German, Portuguese, Russian, Japanese) - Norwegian Cruise Line

Provide translation and dedicated guest services to non-English-speaking passengers, handling special requests, translations, embarkation/disembarkation assistance, and coordinating with departments for guest satisfaction.

November 13, 2025 - Jobs on a Ship - English
International Host/ess
International Host/ess Russian & Polish speaking for Aroya Cruises

Provide Russian and Polish-speaking guest services aboard Aroya Cruises, offering translation, group liaison, event hosting, and actively promoting onboard excursions and revenue-generating services.

November 13, 2025 - Columbia Stodig Poland Sp. z o.o. - English
International Host/ess