Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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109 jobs found  |  Page 1 of 22

  1. Guest Services Manager

    Lead and coach the ship’s Guest Services team, manage reception operations and escalated guest complaints, oversee financial procedures, and ensure health, safety and service excellence onboard.

    September 23, 2026 - Excite Recruitment - English

    Guest Services Manager

  2. German speaking Receptionists for River Ships - Eu nationalities Only

    Seasonal German- and English-speaking receptionists/night auditors sought for European river cruise; EU citizens only, paid accommodation and food, social benefits, online interviews.

    September 23, 2026 - Easy Consult - English

    Receptionist / ConciergeNight Auditor

  3. Front Desk Manager

    Manage all guest-facing operations at Guest Services, supervise Front Desk and Neptune Lounge teams, resolve escalations, conduct training, and support the Guest Services Manager.

    September 23, 2026 - Holland America Line - English

    Guest Services Manager

  4. Future Cruise Consultant

    Sell and book future cruises for current passengers onboard, advising on itineraries, promotions and reservations to drive repeat bookings and guest loyalty.

    September 23, 2026 - MSC Cruises - English

    Future Cruise Consultant

  5. Guest Service Agent

    Provide warm, professional, multilingual guest reception and support onboard, resolving enquiries, coordinating services, and enhancing passenger satisfaction while representing MSC Cruises' hospitality standards.

    September 23, 2026 - MSC Cruises - English

    Guest Services Officer