Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (22)
- Guest Services Officer (39)
- Night Auditor (7)
- Receptionist / Concierge (24)
- International Host/ess (19)
- Future Cruise Consultant (7)
- Butler (13)
- Bell Person (1)
119 jobs found | Page 1 of 24
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Suite Manager
Lead the onboard Suite Class program to deliver personalized, premium guest service; manage suite guest expectations, coordinate butler teams and ensure flawless in-suite experiences.
November 25, 2025 - Royal Caribbean Group - English
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Retreat Concierge
Provide personalized, consistent guest services at a retreat, handling inquiries and requests, ensuring total guest satisfaction through excellent communication and multilingual support.
November 25, 2025 - Royal Caribbean Group - English
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Junior Concierge
Provide personalized guest service at the concierge desk, assisting with inquiries, reservations, and multilingual communication to ensure exceptional satisfaction and smooth guest experiences onboard.
November 24, 2025 - Royal Caribbean Group - English
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Event Coordinator
Provide personalised guest services and customer support, handling enquiries, communications and events; require strong English communication and customer-contact experience, additional languages highly desirable.
November 24, 2025 - Royal Caribbean Group - English
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Guest Services Officer
Provide frontline guest services at the purser's desk, handling account transactions, cash and currency exchange, resolving guest inquiries and account issues aboard the ship.
November 24, 2025 - Royal Caribbean Group - English