Guest Services Jobs on Cruise Ships

The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.

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73 jobs found  |  Page 1 of 15

  1. International Guest Services Associate

    Provide German-language guest services onboard, handling front-desk duties, translations, Global Guest program tasks, phone and night shifts, guest transactions, and event support to ensure excellent service.

    August 8, 2026 - Holland America Line - English

    International Host/ess

  2. Concierge for Orient Express Sailing Yachts

    Provide concierge services onboard Orient Express sailing yachts, coordinating and selling private shore experiences, managing embarkation/debarkation logistics, guiding guests, and ensuring high guest satisfaction.

    August 7, 2026 - V.Ships Leisure - English

    Receptionist / Concierge

  3. Guest Services Officer

    Provide friendly, attentive frontline guest service at the ship's purser desk, handle inquiries, account transactions, complaints, and assist with reservations, currency exchange, and cruise information.

    August 7, 2026 - Princess Cruises - English

    Guest Services Officer

  4. Guest Services Officer

    Provide frontline guest services at the ship’s purser desk, assist Japanese-speaking passengers, handle inquiries, complaints, translations, and maintain desk hours to ensure excellent onboard customer experience.

    August 7, 2026 - Princess Cruises - English

    Guest Services Officer

  5. Guest Services Officer

    Provide frontline guest reception, assist Japanese-speaking passengers with inquiries, translate documents, manage complaints and follow-ups at the Guest Services desk to ensure outstanding onboard customer care.

    August 7, 2026 - Princess Cruises - English

    Guest Services Officer