Guest Services Jobs on Cruise Ships
The guest services department assists passengers with inquiries, bookings, and daily needs, providing exceptional customer service throughout the cruise.
Guest Services Jobs
- Guest Services Manager (26)
- Guest Services Officer (35)
- Night Auditor (6)
- Receptionist / Concierge (31)
- International Host/ess (13)
- Future Cruise Consultant (5)
- Butler (14)
- Bell Person (1)
115 jobs found | Page 1 of 23
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Guest Services Officer - Italy (RCI)
Provide frontline guest service at the ship's reception, handling check-in/out, account queries, reservations, currency transactions, and multilingual guest assistance while resolving issues professionally.
January 29, 2026 - Royal Caribbean Group - English
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Butler
Provide highly personalized in-suite service to Retreat guests, coordinating with departments, managing amenities, taste-testing items, and advocating for seamless luxury guest experiences aboard the ship.
January 29, 2026 - Royal Caribbean Group - English
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Jr Guest Relations Officer
Provide frontline guest reception and relations aboard ship, resolve escalated concerns, lead service excellence, manage administrative metrics and uphold safety, cleanliness, and professional conduct.
January 29, 2026 - Royal Caribbean Group - English
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Concierge and Events Coordinator
Provide concierge services and coordinate group, VIP and loyalty events onboard, manage concierge lounge and guest requests, ensuring flawless execution and personalized service for up to 80+ attendees.
January 29, 2026 - Royal Caribbean Group - English
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Guest Relations Officer
Provide frontline guest services aboard ship, handling escalated complaints, emergency preparedness, administrative metrics, and multilingual communication to ensure personalized, professional support and leadership for guests and crew.
January 29, 2026 - Royal Caribbean Group - English